Warhammer: Vermintide 2 Dev Tracker

Hi @Donger,

Sorry to hear this.

To check, was the progress made solely in Offline mode? Or do you play in Online mode?

If you are an Online player then progress is stored our side, but it’s possible after the crash that Offline mode may have loaded instead - which could appear as though progress was lost.

If you are an Offline player, then as you mentioned progress is stored locally. If this is the case, after restarting your console is your progress then loadable?

Or, do you perhaps have your progress backed up in the cloud which could be re-downloaded?

Not a bad idea; will pass this on to the UI team.

We are aware of and investigating a recent increase in connectivity error reports. Primarily with “Lost Connection to Host” and SSL errors being experienced.

Firstly, in case of a local network issue, please try our connectivity error FAQ solutions here:

Unfortunately I don’t have much to update at this stage.

We’ve checked analytics and the current logs provided, but have been unable to find a common underlying issue.

A developer is still assigned and due to look deeper at what could be happening, but if there is an underlying network issue here, it’s my understanding that it won’t be an easy or quick fix

I’ll create a pinned post and merge everything, and for anyone still experiencing ongoing connectivity issues please continue to let me know and I can provide these reports and any additional console logs to the team.

I appreciate some of you may have already ran through our connectivity error solutions, but I’ll re-share the article here again. It may also be worth trying these again, in case of (or hope of) a different outcome - as it’s still a possibility for...

Hi @se05239,

We’re looking into this. Apologies for the inconvenience.

No news at this time, though we’re still working on V2. I’ll loop back around, but I suspect it’s not a priority at the moment. Will keep pushing, though!

Hey there, as we mentioned last year, we had V2 devs temporarily move onto Darktide to help with launch, so that slowed V2 down some. These devs have returned to V2, so development on V2 can continue.

Sorry to keep you waiting for so long, but she’s worth it!

Edit: Clarification.

@Lord_Hanlon

We’ve identified the issue and it’s something that can affect players that have only played Offline mode, that also have DLC.

It’s a bug that will require a patch, so please bear with us whilst we get a fix out.

Apologies for the inconvenience in the mean time.

Not yet, but can ask about it tomorrow.

Thanks @Lord_Hanlon!

I noticed from your support ticket that you stated “Offline”, and I realise this is likely why I was unable to find an account in the backend for you, if you are an Offline only player

Regardless of this, I’ve passed your report and video evidence on to our Console Development team and they are investigating - I’ll update you when I know anything more.

Apologies for the inconvenience in the mean time.

These fixes were rolled out last week for PC and this afternoon for Playstation and Xbox. Since this is a backend update, there should be no need for a patch download. These fixes will become active the next time you boot up the game.

• Fixed the infinite loading for the advent calendar

• Gave the advent missing rewards from last week as a sign-in reward for players that missed out on it due to the bug above

• Fixed ‘Claim all Bögenhafen Cosmetics’ challenge not counting weapon skins bought through Lohner’s Emporium

Thanks for the reports! I’ve raised the Access Violation crashes in our database for investigation in case there is an underlying issue.

Unfortunately, Access Violation type crashes can occur for a number of reasons and identifying the cause usually requires a process of elimination. Unfortunately, we’re not able to determine the exact caused based on crash data alone.

I recommend running through our general crash solutions and GPU crash solutions in the following articles:

Sorry to hear that. For this crash, it looks like some kind of disconnection happened and the logs are actually cut off so I’m unable to view the actual crash data.

It’s a shot in the dark, but perhaps performing a clean re-installlation may improve things. Please try this -

Hi @gamingoverlord,

It looks like you’re running into an Access Violation type crash, which can occur for a number of reasons and identifying the cause usually requires a process of elimination. Unfortunately, we’re not able to determine the exact caused based on crash data alone.

I recommend trying our general crash solutions here:

Hi @Ray52,

This should now be fixed for you

Hi @Lord_Hanlon,

I’ve responded to your Support Ticket, but I’ll reply here also -

I’m having trouble locating your account in the backend. If you can provide me with your PSN id then I can request for one of our Backend Developers to take a look at this. Thanks!

@Dezya, it appears that your installation has become corrupted. Please run through our solutions for this here:

Note: This is a re-posting of the FAQ thread that has been posted to Steam, found here: Sienna's Release FAQ :: Warhammer: Vermintide 2 Helmgart Keep - General Discussions

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