We have a semi automated crash report system for people who don't use the forum (if you game crash, it ask you if you want to send the report). I can't go into details for EAC (because i don't have the fine details :D) but i'm assuming it's reporting errors or blocks.
But while few do that, the best is to directly report those things on the forum. Eg:
So far one user with issues gave me the file requested, and it was passed directly to the devs.
It depend of the upgrade and a bit of your luck. If the architecture change radically (eg from the old athlon t