Original Post — Direct link

I recently started replaying Valhalla and my game used to prompt me with the 'R1 Assassinate' and 'Hold Triangle' prompts before the latest update but as of a week or two ago, such is not the case. The prompts have vanished even though the buttons work like their supposed to. Secondly, I have recently noticed a 'comfirm action screen' when I try to remove markers from the map or to fast trave. Is that something from the latest update? I am playing on PS4.

about 1 year ago - Ubi-Perseids - Direct link

Hey @therichgodhades! Welcome to Discussions!

I'm sorry to hear that those prompts have disappeared but glad that the buttons are still working as intended. I'm not familiar with the confirm action screen you are seeing, would it be possible to grab an image of that for me? Please also try these troubleshooting steps and update this thread to let us know if they helped or if you still aren't seeing the prompts. Thank you!

about 1 year ago - Ubi-Froggard - Direct link

Hey @therichgodhades

Thanks for the additional information based on the tests you ran yourself. I've reported it to the dev team to look into and see if they are able to reproduce it. If they can, I can't promise it would be included in the next update, as we don't get a say in what the dev team work on and when, and have no idea how long it would take them to find what is causing it.

about 1 year ago - Ubi-Orion - Direct link


Thanks for the additional info, We'll get back to you with an update as soon as we hear back from the team.

about 1 year ago - Ubi-Mark. - Direct link

Hello @therichgodhades,

Thank you for the update!

I heard back from the development team and regretfully, they were unable to reproduce this issue, I'm afraid. In order for us to investigate it further, can I kindly ask you to provide us with a short video of this occurring? Secondly, can you please upload your latest save to the cloud, so we can pass it along as well?

Many thanks and if you have any additional questions, please let us know!

about 1 year ago - Ubi-Mushy - Direct link

@therichgodhades You don't need a PlayStation Plus membership to upload save files or recorded clips. It looks like your latest cloud save is already uploaded, but can you record and share a video of the issue?

about 1 year ago - Ubi-Oxavo - Direct link

Hello @therichgodhades ,

Thanks for letting us know. Could you please share the link to the video with us here on this thread or would you prefer to keep the communication with our support team on Twitter?

We look forward to hearing back from you.

about 1 year ago - Ubi-Mark. - Direct link

Hello @therichgodhades,

Thank you for the update! I'm sorry to hear that your clip hasn't been uploaded to Twitter - have you tried uploading it to youtube, by any chance, to check if it works for you?

Many thanks!

about 1 year ago - Ubi-Borealis - Direct link

Thanks for providing us with a video, @therichgodhades! I'll get this forwarded to the dedicated teams so they can take a closer look at this. If we require any additional information from you regarding the missing prompts, we'll reach out to you within this thread.

Out of interest, would you be able to provide a screenshot or video showing your Interface settings as well? I'm aware there's an option to disable contextual actions (so the triangle prompt) in that menu, so it would be worthwhile checking that this hasn't been accidentally switched off.

You also mention that you're being prompted to confirm actions when trying to remove markers or fast travel. Do you happen to have a video of this behaviour as well? This will help us to investigate this behaviour further.

Thanks! 😊

about 1 year ago - Ubi-SpaceCats - Direct link

@therichgodhades Hi there! Just to clarify, have you resolved this issue?

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