Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




05 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @TheSpartan1988 apologies for the late response.

I am also sorry to hear that your game keeps crashing when you unlock an achievement.

If you haven't already, could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 


04 Apr

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @lloydrm I'm sorry to hear that you are experiencing an issue with the quest 'War in the North'.

Please try loading a previous save if possible, before you started the quest then try again. However, if this is not possible or you do not have a previous save that you can load without losing too much progression then can you try verifying your game files to see if that helps.

If the issue persists can you provide a video that demonstrates this issue.

I wo...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @lilith85 apologies for the late response.

I'm afraid that we can only assist you in English on this forum, please repost on our German forum ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @DeadpanSnail apologies for the late response.

I am also sorry to hear that you are experiencing an issue with the quest 'War in the North'.

From what I remember I can't recall needing to play a game of Orlog in this particular quest. I have also checked a walkthrough and cannot see this quest objective.

Can you provide a detailed description of what happened as you mentioned you were instructed to pla...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @wraithmyth apologies for the late response.

I'm pleased to hear that you have found the option to start a new game. Please note when starting a new game your auto saves will be overwritten, however any manual saves you have made will remain and can be loaded again.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @SpirantCrayon22 apologies for the late response.

Thanks for the information provided.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @natefilm1 apologies for the late response.

I am also sorry to hear that you are experiencing issues accessing the Season Pass content.

I have created a support case for you and our Customer Support team will look into this further. You will receive an email with more information. 

As you will receive further assistance via your support case I will now lock this thread.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @Pskordilis apologies for the late response.

I am also sorry to hear that you are experiencing screen tearing and FPS drops.

As mentioned previously in this thread and in the megathread that was created for this issue ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @LostWindsurfer apologies for the late response.

I am also sorry to hear that the Ubisoft Connect core challenge 'The Odyssey' has not unlocked.

I have reported this issue to the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @SoloStrider7 apologies for the late response.

I am also sorry to hear that your game keeps crashing.

We had created a thread for players who were also experiencing this issue with those errors in the crash logs. Please check the best answer in the thread ...

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03 Apr


02 Apr

Comment
    Ubi-Gouda on Support Forums - Thread - Direct

@DubStteppeR I'm sorry to hear that you still are not able to see the photos that you have taken in game.

I suggest verifying your game files, as well as logging out of Ubisoft Connect, and then logging back in as this may be an account-related issue. I also suggest ensuring that cloud-sync is enabled in the Ubisoft Connect client. You can do so by...

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Comment
    Ubi-Gouda on Support Forums - Thread - Direct

@vfwdoug After thorough investigation, the development team is unable to provide a solution for the reported issue. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

In the meantime, I can suggest le...

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