Assassin's Creed: Valhalla Dev Tracker

Hello there @guest-GAwozUqp,

Sorry to hear you are seeing this error message when trying to claim your game from Game Pass. By any chance, did you have your Xbox account linked to a different Ubisoft account in the past where you had claimed the game previously, or has your Game Pass subscription ever expired before you were able to renew it?

You can try claiming the game to your account using THIS LINK: (...

Hey there @Sudeepa47! Thanks for posting.

I'm sorry to hear that the Ezio outfit is still locked in your game. Have you ensured that you are playing Assassin's Creed and Assassin's Creed 2 on the same Ubisoft account that you are playing Valhalla on?

If so, and the outfit is showing as locked in the Ubisoft Connect rewards page within the game, please try logging into your account on the Ubisoft Connect website from your PC or mobile device, and try claiming the outfit from there.

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Hello everyone, sorry for the late response here!

Thank you all for chiming in on this thread. I've just gotten this issue reported to the appropriate team with all of the information you have provided.

@Sikl0s thanks for noticing that this is likely due to having an AMD graphics card! ...

Hey @Syn1679,

Issue should now be resolved.

Hey @japeters2096,

After thorough investigation, the development team is unable to provide a solution for the reported issue.

When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.

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Hey @Tobias12345689,

For the particular issue mentioned in this thread, it has been reported to have been resolved with 1.6.2.

Are there areas of Ravensthorpe, where you're still encountering this issue?

@azullFR No worries, we appreciate you bringing awareness to spam posts.

If there's anything else we can assist with, let us know.

Hey @Vanyatko89,

Just to confirm, are you referring to the quest 'Walls and Shadows'?

Would you be able to provide more information on the issue, that's preventing you from completing the quest?

Hey everyone,

We are still continuing to provide feedback to the ACV team.

If there's anything else anyone wishes to add, please let us know.

Hey @vendetti531,

Can you provide a video showing the issue you're encountering?

Is it possible you already picked up the clue in St. Kenhelms Church?