Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




27 Mar

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Gekko3000,

I'm sorry to hear that you're encountering an issue with a quest in Lundun.

Have you tried creating a manual save, shutting down the game completely, then relaunched the game, loading the manual save, to see if the issue still persists?

If the issue still does persist, can you provide a video, showing the issue you're encountering? Including some of the workarounds you've tried.

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Thanks for the heads up @azullFR.

Looks like that post was already taken care of.

Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Collera77,

I'm sorry to hear that you're encountering, an issue with a mystery in Lundun.
To clarify, the mystery you're encountering an issue with is Falling Stars?

Have you tried creating a manual save, shutting down ACV completely, then launching the game again, loading the created manual save?

Additionally, have you tried warping to a different look out point, then back to see if the issue persi...

Read more
Comment
    Ubi-Nova on Support Forums - Thread - Direct

Hey @Zaid_147,

I'm sorry to hear that you are encountering sound issues, when playing ACV.

Before launching ACV, are you making sure that your default output, is your laptop speakers?
To clarify, when you mention that you have output to your mobile, when playing on a remote device, did you make any changes prior, to have your sound output to your mobile?

Could you also provide more information, regarding your remote device setup to play ACV?


26 Mar


25 Mar


24 Mar


23 Mar

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @Raindog42

Thank you for reaching out, apologies for the delay.

We haven't had any other such reports regarding crashes in Ireland specifically.

May we please know more about which troubleshooting steps you've tried?

Have you already completed all of those in our guide here along with ve...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Phoenix_420

Thanks for reaching out, although please take care when posting not to revive old, inactive threads and instead consider opening your own.

As below, please could you share a video of this issue occurring in-game?


22 Mar

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @lisachang35,

Dawn of Ragnarock works a little differently in that you can't call for a Raven.

More you can become one by acquiring the Power of the Raven.

This is done by defeating a large raven and absorbing it's power into your Hugr-Rip.

Have you given this a try yet?

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @Metallo75 @Jarryd13 apologies for the late response.

I am also sorry to hear that you have received a duplicate in the free weekly item.

I have moved your post into this thread as another player reported this issue recently with the Twilight Pack. The issue has been reported and is being investigated.

I have forwarded your details on to the development team.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @BanoklesEntreri,

Thanks for reaching out and apologies for the delay.

We're busier than usual across all of our channels a the moment, including the forums, unfortunately resulting in some delays to responses but even typically it can be around 48hrs before we can respond via forums. So we kindly ask for your patience when awaiting our assistance.

We offer direct support via ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @MorriganXV,

As noted, we as Ubisoft Support are not affiliated with the Discord Community Server and therefore have no abilities to unban users.

Nor can we assist via a case.

We can assist with queries relating to the official Ubisoft Support server only - for other community servers, this is a matter that must be taken up with the respective mods / admins of the server.

As there's no further assistance we can offer in regards to this, I will be locking this thread.

If there's anything further we can assist with, please get back in touch.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @WolfVein_,

Thanks for reaching out.

We are unable to speculate nor discuss any other players account, especially via the public Discussions.

It is correct that the Twilight Pack was included in Pre-Orders of Dawn of Ragnarock before 9th April 2022.

These also had to be made from participating retailers.

There is nothing further we ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @cwright0704,

The Dawn of Ragnarock Expansion is not included with the Ultimate Edition of the game.

The Season Pass is included with your edition which includes;

  • The Legend of the Beowulf
  • Wrath of the Druids
  • The Siege of Paris


But Dawn of Ragnarock is a separate expansion.

More details on edition contents can be found here and if there's anyt...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @inastrangeland,

Apologies for the delay - are you still unable to progress?

If so, please could you capture any videos or screenshots of the issue and your current location / progress so we can take a closer look?

Much appreciated!


21 Mar