Hello, sorry, is there an official response to the issue of the Amazon Coin Codes being claimable, but not giving ANY of the Coins?
For any issues with purchases involving real world currency, including coin codes, reach out to EA support with proof of purchase.
Thank you, it worked it may be tied to that how news in apex dont work if i use finnish.
We have a fix in the works for this.
Should be addressed in an upcoming patch, so you can continue playing properly in all supported languages.
Apologize for the annoyance around these kinds of issues, we know how annoying they can be.
What about the Breakout challenges?? No way am I gonna do all the Seer, Rampart, and Fuse challenges again.
Separate issue, butit is known and the team is working on it.
I didn't log in after split reset yesterday so I wasn't affected by the rollback. HOWEVER, they still haven't fixed the bronze badges that replaced my plat and diamond badges from previous seasons. The holosprays and profile records are correct. Just the badges that turned into bronzes..
Ranked Badge fix is in progress and we'll see it deployed soon.
I still didn't get my Breakout Legend progression back to normal.
Breakout Challenges are a separate issue, but it is being worked on. Will update the Trello to Fix In Progress once it's closer to being finalized.
Has anyone lost all of their ranked badges and got them back yet?
All of my pred/Master badges are bronze badges now. I still have hollow sprays and weapon charms. And my account stat pages still show the ranks I hit.
I thought this problem would have been resolved since I've seen multiple post about it including people who got pred badges without earning them.
Contacting EA from the website is a mess and near impossible, I follow the website to a page that says "if that doesn't work contact us" then there's no live chat or email from that page and clicking the "contact us" page brings me to another article without a way to contact EA. The only spot I've seen that actually has a place to make a ticket was if I click the "appeal a ban" (I wasn't banned before). Clicking on that lets me make a ticket, but the ticket gets closed without an answer.
Separate issue, but known with a fix in progress. Should see it deployed soonish*.
I don’t have what it takes to survive to 20 ring closes with Maggie and Rampart again, please restore our challenge progress 🙏🏻🙏🏻
Bug is in progress, but it's being a tough one to squash. On Trello for vis.
Same tbh
New legend challenges every two weeks. Next Tuesday will be Loba or Valk.
This is it. ^ Loba is next with her challenges currently set to unlock on April 9. Full schedule and details here.
Any luck with this after yesterday's interruption was resolved this morning?
Known issue with Shadow Society progress not tracking. Added to Trello for vis.
Two known issues here: progress made inbetween the update and the server downtime is being investigated for possible restoration; and progress towards Shadow Society is not currently being counted. Tracking both on Trello for vis.
This is being investigated, but is proving to be tricky. We've got this on the Trello for visibility and will update as we get closer to a fix.
Ranked badges being reset is a separate issue from yesterday's outage, but there is a fix in progress with deployment coming in an upcoming update.
On Sunday, a few professional Apex Legends player accounts were hacked during an ALGS event. Game and player security are our highest priorities, which is why we paused the competition to address the issue immediately. Our teams have deployed the first of a layered series of updates to protect the Apex Legends player community and create a secure experience for everyone. Thank you for your patience.
Hey there. The team is investigating an issue regarding Dutch & Swedish languages.
Swapping to English (UK) should resolve the issue until the full fix is released.
You will need to speak to our Terms of Service team @Darkskull649.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Have you tried changing the language on your console language to English as mentioned above?
For this particular issue, deleting and/or redownloading wouldn't have any effect unfortunately.
devtrackers.gg