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Two known issues here: progress made inbetween the update and the server downtime is being investigated for possible restoration; and progress towards Shadow Society is not currently being counted. Tracking both on Trello for vis.
Two known issues here: progress made inbetween the update and the server downtime is being investigated for possible restoration; and progress towards Shadow Society is not currently being counted. Tracking both on Trello for vis.
This is being investigated, but is proving to be tricky. We've got this on the Trello for visibility and will update as we get closer to a fix.
Ranked badges being reset is a separate issue from yesterday's outage, but there is a fix in progress with deployment coming in an upcoming update.
On Sunday, a few professional Apex Legends player accounts were hacked during an ALGS event. Game and player security are our highest priorities, which is why we paused the competition to address the issue immediately. Our teams have deployed the first of a layered series of updates to protect the Apex Legends player community and create a secure experience for everyone. Thank you for your patience.
Hey there. The team is investigating an issue regarding Dutch & Swedish languages.
Swapping to English (UK) should resolve the issue until the full fix is released.
You will need to speak to our Terms of Service team @Darkskull649.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Have you tried changing the language on your console language to English as mentioned above?
For this particular issue, deleting and/or redownloading wouldn't have any effect unfortunately.
Hey folks, this is being investigated and worked on.
For now as @CCbathwater said the temporary fix is to change your console language to English and should allow you to get in the game. Not an ideal fix I know but a temporary one.
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