Apex Legends

Apex Legends Dev Tracker



06 Sep

Comment
Hey @versinal56,

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can look into this for you.

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05 Sep

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @salatagod 

 

We're not able to help with banned accounts through Answers HQ. For more information, as well as instructions for disputing bans, please see the article here

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    EA_Aljo on Forums - Thread - Direct

Hi there, @smallcepi 

 

You had posted this on the FIFA Mobile forums. I moved it to the Apex Legends boards. Regarding your banned account, that's not something we can help with. You can find more information on bans, as well as instructions for disputing them, in the article ...

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03 Sep

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Hey @roughcarter,

Unfortunately it isn't possible to transfer Apex progress from one account to another. If your son is going to use his own account going forward, I'm afraid he'll need to start from a fresh account.

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Wees aardig voor elkaar | Be kind to each other

02 Sep

Comment

Hello @TxxToKlamBApeX 

 

At the moment, the following languages are supported on Answers HQ: 

 

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01 Sep

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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30 Aug

Comment
@C1nkyt0p3,

If you've only received a ban in Apex, then all of your other games should still be fine. So long as your EA account itself isn't banned, you can still play your other titles.

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Wees aardig voor elkaar | Be kind to each other
Comment
Hey @mossbrook2817,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, then I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

The... Read more
Comment
Hey @C1nkyt0p3,

Typically bans (at least for Apex) are not platform specific. So if you've been banned from Apex on PC, you'll likely also be banned from Apex on Xbox.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

29 Aug

Comment
    EA_Lanna on Forums - Thread - Direct
Hi @Darling0126, and @gcmw5yfyqcxv,

We can't help with bans or suspensions on Answers HQ. Please see my earlier post for more information on how to receive help with a banned account if you believe there's been a mistake.

- EA_Lanna Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by...

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27 Aug

Comment
Hey @BottiMinisteri,

Unfortunately not, no. Again, the developers have said that they're planning on bringing cross-progression to Apex, but unfortunately I still have no news about that.

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Wees aardig voor elkaar | Be kind to each other

25 Aug

Comment
    EA_Darko on Forums - Thread - Direct

Hey @Azov1988 these are not copy-paste responses, each case is investigated by our team and they use preformatted responses.


Darko

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    EA_Darko on Forums - Thread - Direct

If our TOS team have denied your appeals @Prezy9 then there is nothing anyone can do to change this.


Darko 

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24 Aug

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Gaia---QVQ

 

I'm sorry, you're on the community boards; Answers HQ. We aren't able to help with bans here. It sounds like you're looking for the Terms of Service team. They can review any ban/suspensions on the account for you if you think there's been a mix-up with the ban and they'll lift it if the investigation confirms no rules were broken. To reach them, please ...

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @Prezy9 have you appealed your ban with our TOS team?

 

Darko

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23 Aug

Comment

Originally posted by Apprehensive_Slide_5

Damage done to revs forged shield doesn’t count towards evo or overall damage, is that a bug?

Bug.


22 Aug

Comment

Originally posted by Brammerz

Thanks for the feedback, it is really appreciated. Know I'm not qualified with game design like at all but could you maybe add a larger hitbox when you're in the lift similar to revenants new shield like a grav bubble or something? The largest complaint about horizon is how difficult it is to shoot her when she's in the lift which is why it comes across one sided and she can heal easy. This would still provide her with the same utility whilst settling a pretty big pain point people have with her kit.

Yeah, that's the pain point we're feeling too - it's a really good callout. Hopefully we can make that a little better soon!

Comment

Originally posted by LemonGullible1933

Why the hell did you guys nerf him already? Not just talking about the superglide thing, you can't even climb a small ledge while holding his tactical now. I hope it's a bug because if it's not, it's the most lazy, disruptive "fix". You can't even charge it up while in a zipline or going up a jumptower because if you do, you just get launched without warning.

It's a bug. Not intentional

Comment

Originally posted by Seismicx

We do the same for riding ziplines or taking jump pads too. Yes, they are Ultimates - but they are deployed abilities in the world and we consider their utility differently than how we control

You can neither heal nor shoot well on ziplines. You can barely shoot on jumppads, but you can heal. Those are ultimates.

Now horizon's gravity lift is a tactical and she can heal, shoot and ult during it and use it multiple times? Don't you think that's a bit misbalanced?

if we limited your ability to heal, use weapons, throw grenades/abilities... the lift would feel pretty one dimensional.

Just as one-dimensional as any other movement tactical is. Taking height with your entire team is strong enough alone.

Allowing the player to use weapons/meds or abilities, gives agency and play potential not just to Horizon, but anyone who uses the lift - making it a dynamic element on the field.

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With regards to the deployed abilities - I wasn't suggesting you could shoot or heal from a zipline, merely that we evaluate them on their own ( the jump pad has different rule sets than the zipline )

That being said, we're totally aware of the frustrations around Horizon. She's often a hot topic in our balance meetings, and as stated in this and other posts we are looking at options - but, at this time, removing item/ability/weapon usage is not how we'd like to address it for now.




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