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After this patch the game consistently crashes after about 40 seconds from starting it :/
Can you send along crash logs?
After this patch the game consistently crashes after about 40 seconds from starting it :/
Can you send along crash logs?
If this will be helpful, I’ve found a way to consistently crash.
If I tab out during legend select and tab back in during the transition banner from champion squad to being in the drop ship, the game will freeze during the closing of the rings on the 3 banners, audio will continue but not show anything that’s actually going on (jumpmaster quips, etc) for a few seconds then it kicks me out of the game.
Can you let us know if this happens after the patch?
For the crash that you think you have a handle on, can we know what error code it was?
Biggest offender was the following, though some others are related and should be fixed as well.
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
this update just caused my game to crash midgame, ironically :D
To clarify, crashed after the update, or because it was released while you were playing?
Ayy that's why Im here lol
To clarify, crashed after the update, or because it was released while you were playing?
https://i.redd.it/bkzbs345apn21.png
Hey!
In the patch we released on Tuesday, we included a way to better capture information when Apex crashes on PC. The game should now write an apex_crash.txt file to your My Documents folder when it crashes. Since then we got many submissions of apex_crash.txt directly from our fans, searching the Internet, and from the forums.
The good news is they have been giving us great info and revealed a few crash locations, and we discovered that many of these are related. One of the issues appeared to be caused by one part of the program changing memory used by another part. These bugs are the most difficult to find!
As an analogy, imagine you've got...
Read more External link →Read moreMine is listed below, but I have a 1080 Ti w/ 8600k. Water cooled GPO with AIO cooler and good ventilation so not likely an overheat or anything. Memory is on stock, no XPM profile and I have turned off any CPU tuning. I've turned off add'l applications while running. With and without Discord running. The crashes seem to correlate to the updates, but I'm not sure at all. One day I'll crash nearly nonstop then the next my friend will crash nonstop. From the user side it seems completely random. The last 2 weeks of februrary until the first week of March I didn't crash at all. But now I am crashing again, and much more often. The crash log below is from about 5 minutes ago. Video will stop, while audio continues and then the game will close about 5-10 seconds later. Sometimes it will do this but then recover and be fine. However during those times I know a crash is coming soon most likely as I can tell the game/server or something is struggling. I'm on NVIDIA's WHQL 419.35 d...
Thanks for that info, it (the death box part especially) tracks with some of what we’ve figured out on this end, and that’s super helpful to hear.
Any update on this? Literally thousands upon thousands of people bought the battlepass after reading crash fixes in the patch notes, and are still unable to play because the number of crashes has seemingly not changed. Are you still reading this thread? Is this where we should be posting crash logs?
Some communication on expected timelines/what you're actually doing right now would sure be really helpful. I know the sentiment amongst my immediate gaming circle is that people feel like they're been taken advantage of, literally paying for a battlepass they are unable to use. Are we going to have to wait another month for crash fixes? How much of the battle pass will remain by the time we can play?
Yes, we are still reading this thread, and this is still a fine place to post reports (we also get them though EA support). I can’t provide a full or official update, but I can say that from what I have seen the reports are very helpful for our engineers, and they’ve been working with them since they became available Tuesday. I can’t provide much more than that, other than to say we’re working on it, keep the reports coming, and thank you for your patience.
how come me n my buds and everyone I ask in game keep saying there still crashing??
We fixed some crash bugs, but not all of them unfortunately. More fixes are in the pipeline and we're trying to get them out as fast as we can.
Bloodhound was updated in the patch as well, give him a try. Threat scope should be the same. Let me know if they're not when you give them a try.
All should be well, now. Sorry for the hiccup!
All should be well, now. Sorry for the hiccup!
Thanks for capturing this and sharing. We've got folks looking into it.
