Ashes of Creation

Ashes of Creation Dev Tracker




05 Nov

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! The Braver of Worlds package/title was included in our Kickstarter and Summer campaigns, which ended quite a while back. If you'd like to join us for upcoming testing with one of our current pre-order Packs that are available, you can check out our Shop here!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya! Appreciate you reaching out to report this issue - it should now be resolved so that the "Like" hover reigns supreme over everything underneath it <3

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with!

04 Nov

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - if you're asking about how much gear would impact your power level in the game beyond your base abilities/stats, we've shared previously that it will have approximately a 40-50% influence on your overall power in the game: https://ashesofcreation.wiki/Gear

In terms of more specifics, if you'd like to narrow down your question a bit further you can share it in an upcoming Q&A session! Beyond that, particular details on classes and gear will continue to be shared as we progress through our testing phases.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any way we can assist you further!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - if you still don't see your forum roles and badges reflecting your Kickstarter package after a short bit, please reach out to our support team directly so they can investigate further and assist you: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

03 Nov

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! We'll be reaching out to folks directly via email in the lead-up to their corresponding test windows to provide all the details they'll need, so make sure that the contact email on your account is up-to-date if you haven't already! It also looks like your badges and roles for your Kickstarter level might be missing from your forum account, so you can reach out to our support team directly here to get those fixed for you as well: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

At the moment we haven't announced any plans to remove or retire the items from the Kickstarter packs as you upgrade, but we'll definitely let you know in advance if that's the c... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - while it looks like unknown might have shared some of the latest potential updates that Steven stated recently regarding the possibility of Alpha One returning in future packs above, we haven't announced anything official in terms of when, where, or how that would occur - stay tuned for more details on that front if we decide to move forward with making Alpha One available again!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!


28 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - from what you're asking, it sounds like you're wondering whether you'll be adding other players to your "friends list" based on their character or their account? As I'm not sure we've answered this quite specifically before, I'd recommend sharing it in a Q&A thread for an upcoming live stream (like this one for example) so that our dev team has a chance to review and dive in further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any o... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend - we did indeed announce a while back that we are working to move away from Xsolla as a payment processor, and will continue to keep you posted on that front as we move forward in the development process!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there friend - as mentioned above, our Kickstarter ended quite a while back, but you can check out some of the pre-order packs currently available in our Shop if you'd like to join in and support the development process while getting access to some early testing! You can click "View More Info" on any of those packs as well to see a full list of all the goodies they come with.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help you with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there friend - while I can't specifically comment on whether a particular entry would be valid or invalid (as it would be unfair if we did that for some folks and not others), as long as it was clear in your entry that your placard was visible with your name on it, you'll be all set!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

22 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out where we've discussed our plans regarding Steam before in our helpful knowledge base article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360034428993-Will-Ashes-of-Creation-MMORPG-be-on-Steam-

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

20 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Ah, thank you for clarifying! We'll be sharing more details on the archetypes and classes you'll be helping us test during upcoming phases as we get closer to kicking those off, so stay tuned for more details as we share them on our website and here on the forums!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Ahh that makes sense, glad to hear you were able to log in successfully using your Intrepid account name rather than your forum display name! Definitely not a waste of time if you were able to figure it out and join us on the forums <3

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with!

19 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! I'm sorry to hear it sounds like you're having difficulty logging into the forums from your phone - to confirm, which browser in particular are you using on your S8 to try to log in? I have a similar phone (Galaxy S9) and was just able to successfully authorize and log in through the SSO using Chrome.

Any additional details you could provide, such as screenshots of the error you receive or the process/steps you take to log in (including where you select to "log in" from), would be helpful to our team investigating this further!

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - sounds like some helpful folks above already pointed you in the right direction! You can also check out more on where we've discussed how players initially get flagged for combat, as well as any penalties associated with death depending on your status, in the helpful community-run wiki here: https://ashesofcreation.wiki/Player_flagging

As the corruption system is an essential mechanic to the game, we'll definitely be looking for your feedback on it as we march forward with testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! When you upgrade your Kickstarter or Summer package from one level to the next, you will receive all of the items that were originally included in those package levels, based on when you first backed the game: https://ashesofcreation.zendesk.com/hc/en-us/articles/360026015734-What-is-included-with-my-Kickstarter-Summer-Package-. The exclusivity mentioned on those items just means that they're only available to those folks who originally had those particular packages, and won't become available to others in the future.

If you have any further questions on what that means specifically for your account based on whether you're a Kickstarter or Summer backer, please feel free to reach out to our support team directly here who can take a look and assist you further: ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like you already got a helpful answer above, and you can read more on where we've discussed items that will be visible on your back and belt here: https://ashesofcreation.wiki/Weapons#Items_on_back_and_belt

In addition, as any class can wield any weapon, you will be utilizing other methods to distinguish another character's gear and class - mostly related to their nameplate: https://ashesofcreation.wiki/PvP#Threat_assessment

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any way we can be of further assistance!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - unfortunately I'm not quite sure what you're asking here so I'm unable to answer your thread! Would you mind rephrasing it a bit or providing more details so that we can assist you further?
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You are welcome to dress up your pumpkin picture space to help set the scene or show off your creativity, but it won't actually count towards the judging of your pumpkin! Only your glorious gourd itself will be taken into consideration for final judging. While we mentioned on the stream that we appreciated the scenery around the winning entries last year, we judged based on the same approach - only the pumpkin itself was evaluated to choose a winner. In terms of disqualification, as long as the requirements are met for what your picture should include, you'll be good to go!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

16 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! If it's been a short bit and you haven't seen your updated display name on the forums quite yet, please reach out to our support team directly so they can assist you further: https://ashesofcreation.zendesk.com/hc/en-us/requests/new

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any way we can be of further help!