Ashes of Creation

Ashes of Creation Dev Tracker




16 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - we're not quite sure which "advertisements" you may be referring to, but if you click "View More Info" on the package you appear to have purchased in the Shop (in this case, sounds like the Expeditionary Pre-Order Pack), it mentions you will have access to our "future Beta One test phase" and "future Beta Two test phase". You can check out our most up-to-date plans for testing schedules in our helpful knowledge base here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates-

We'll be emailing you directly as well as posting on all our official news channels with mo... Read more

15 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like someone already pointed you in the right direction above - if you weren't a Kickstarter or Summer backer originally, the pre-order packs in our Shop will guarantee you access to Alpha Two testing at the earliest! However, it has been mentioned previously that there's a possibility of Alpha One opening back up - we'll be sure to keep you posted in all our usual news channels if that happens!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

14 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like someone above already got you the correct answer - your package includes the cosmetics available at the time of purchase, and if you'd like to buy the cosmetics in any of the sets that come afterwards, you can log into your account and visit the shop to purchase them on an individual basis! We also have a helpful knowledge base article here that helps explain this: https://ashesofcreation.zendesk.com/hc/en-us/articles/360041639433-2020-Monthly-Cosmetics

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! We've got a helpful knowledge base article here that should hopefully point you in the right direction regarding our plans for console: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016194794-Will-Ashes-of-Creation-be-on-consoles-

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

08 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! Forum users intentionally do not have the option to delete their posts on their own - if you would like for someone on our moderation team to remove your post on your behalf, please select the "Flag > Report" option in the lower left hand corner and share with us that you'd like it deleted.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any way we can be of further assistance in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! Since it seemed like folks had a variety of questions on the digital template, we went ahead and updated both the forum post and article to add a bit more clarity on how the template must be completely unaltered in order to be valid:

"You must use the digital template provided in its original, unaltered format in order for your digital submission to be valid. You may color inside and/or outside the lines however you wish, but do not alter the lines!"

Anything that alters the lines in any way could lead to disqualification of an entry, so we shared that update to perhaps make it a bit more clear!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! In order to embed an image in your post, please select the image icon from the post options (directly above the text box), and enter the image URL in directly! This will make sure it embeds properly with the img tags on your post. You can see more details on how to do this in our helpful forum guide here: https://forums.ashesofcreation.com/discussion/41841/ashes-of-creation-vanilla-forums-how-to-guide/p1

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! Looks like some helpful folks above shared some details on what our team has stated before on this front. If you'd like to help contribute to our team and get access to early testing alongside some in-game goodies (though this is not really an "investment" per se), you can always check out some of the pre-order packs we currently have available in our Shop!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - looks like unknown already got you an answer above, which links to the helpful community-run wiki here: https://ashesofcreation.wiki/Servers#Regions

We'll be sure to keep you posted on our latest plans for servers and regions as we continue to announce more details on upcoming testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

07 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Looks like unknown got you an answer already above, and perhaps our helpful article regarding our partnership with MY.GAMES can answer additional questions you may have: https://ashesofcreation.com/news/2020-08-21-new-adventure-awaits

In the meantime during this transitional phase, if you'd like to grab one of the monthly pre-order packages, we recommend visiting the Intrepid shop and purchasing there instead!

I'm going to go ahead and close this thread out now, but please feel free to reach back out if there's anything further we can help you with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! We have a helpful pinned post here in the Community Creations section that might clarify a bit further - this category is for "fan-made media content (i.e. YouTube, Twitch, fan art, pictures of IRL creations, etc.)" as it relates to Ashes of Creation! Folks also share other similar fan content such as stories and fan fiction in there as well :smiley:

For game design topics, suggestions, and discussion, those would go under our ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! In the rules posted here, infringing content that would lead to disqualification refers to "the intellectual property rights of any third party, including but not limited to other contest participants". Further down under the GRANT OF RIGHTS section, it also clarifies that "For purposes of this Contest, we grant you the non-exclusive, non-commercial, and limited right and license to use the Ashes of Creation game content for purposes of submitting and publicly displaying your contest entry."

Hope the above helps point you in the right direction for your submission! :smiley:

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anythin... Read more

02 Oct

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! As it mentions in the bullet points that describe the items that come with the Expeditionary Pre-Order Pack in our shop, you would be granted access to our future Beta testing phases! You can keep an eye on our latest plans for Alpha and Beta releases in our helpful knowledge base article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016315013-What-are-the-Alpha-Beta-Release-dates-

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya! Since you selected the "Ask A Question" type of post, that's only enabled in our Support & FAQ category, hence why you could only post it here :smiley:

In terms of places we've discussed as potential "safe zones" from PvP, you can check out more details on the helpful community-run wiki here: https://ashesofcreation.wiki/PvP#Safe_zones

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya! Looks like some folks above already got you some helpful answers, in terms of the distinctions being based on whether the weapon was categorized as 1H or 2H in-game! You can check out more on where we've discussed some possibilities for weapons (though this is certainly not an exhaustive list) over on the helpful community-run wiki here: https://ashesofcreation.wiki/Weapons

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

29 Sep

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! As I don't believe we've provided quite a specific answer yet on whether you'll be able to circumnavigate Verra, I might recommend that you share this question in an upcoming live stream Q&A thread or the like so our team can dive in further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! If you'd like for us to remove something on your behalf, please go ahead and select the Flag > Report option on the post or thread in question to send it to our moderation team for further follow-up!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!

24 Sep

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! At the moment we are still currently working to bring our internal publishing operations online in the EU/CIS regions as noted in our ... Read more

23 Sep

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hey there! It looks like a few folks got you some helpful answers above in terms of places we may have already covered some of these topics, and I'd recommend sharing any of your follow-up questions that weren't answered in an upcoming live stream Q&A thread like this one!

As "Question" post types are only enabled in our Support & FAQ forums so that folks can mark when their question is answered, that is likely why if you selected "Ask A Question" it defaulted to this section :smiley: Since ... Read more

22 Sep

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can take a look at our current minimum requirements and recommended specs for Alpha testing in our helpful knowledge base, which might give you an idea of what to expect down the line: https://ashesofcreation.zendesk.com/hc/en-us/articles/360048506033-What-are-the-minimum-requirements-for-Alpha-

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with!