Just a heads up that we'll be posting updates as we receive them in this thread: https://forums.elderscrollsonline.com/en/discussion/670288/eso-na-eu-megaservers-offline-dec-12
I apologize if it was in the article and I missed it somehow, but I think we're missing an explanation of the new costume and it's fragments? I gather that we need to gather "Bolts of Winter Storm Cloth" to create a "New Life Winter Storm Robes costume," but I missed the explicit confirmation of such (or how many bolts we need to collect).No worries, happy to clarify. You will need 15 Bolts of Winter Storm Cloth. These will drop as potential items in the New Life Festival Boxes.
"During the New Life Festival, you will automatically enjoy a 100% boost to XP gain whenever you log in to the game, with no extra steps required"
Wondering if this thread is gonna get forgotten or if were gonna get some official response on the very real problems with BGs/PVP that frankly are indicative of issues in the dev cycle. A failure analysis might be prudent given this "new" feature apparently took 2 years to develop,barely works,seems unready and which has had a terrible reception. @ZOS_JessicaFolsom You said, "We're putting together our thoughts on some steps we'd like to take to improve overall communication, especially the cadence consistency. And much of that is taking into consideration the recommendations here. We'd like to share that soon (it its own thread) to get everyone's input" a week ago, Any idea on when this will be?This is still being worked on and it also needs to be translated so that other language speakers outside of English get this as well. We are hoping to have this up before the New Year. But it is in progress. I read a draft for it this mor... Read more
Community Feedback and Communication Lastly, I’d like Matt to address how the team handles community feedback. Lately, there’s been a sense that changes are introduced that “no one asked for,” and with each major update, more long-time players seem to be leaving. I wonder if ZOS is aware of this perception internally and if they have plans—such as more community surveys or deeper engagement—to implement changes the community is actually asking for.Just wanted to chime in on this real quickly. We have been chatting about this internally and setting up some plans like more surveys and ways to better implement more player feedback into direct action. Matt will touch on this to some degree in his letter, but wanted to mention it here as well. We have already started with some of this stuff, like the guild survey we had a few months ago. But we do plan to ramp up more of the requested communication methods in 2025. And w... Read more
Do we know when the letter is supposed to come out?Matt's letter to the community will be published next Tuesday, December 17.
Why not just turn it off? At least until your testing can be done?This is fair question and was also the first one we asked when this was first reported. It takes time to push fixes across to completion, between the multiple teams involved, certifications, etc. This isn't something that we are able to hotfix and requires an update. Doing a temp update to effectively undo a fix that is already coming and pivot to another approach would make the actual fix take even longer.
You cant play 8vs8 during the event?Hi @XSTRONG! Thanks for the question. Correct, you cannot play the standard "all game modes" in the 8v8 queues while an event is active that highlights specific game modes.
We're also looking into why the link appeared that way in the email you got, @doright.As a follow-up to this specific piece, we've confirmed that the link in your email is legitimate and part of our tracking. Knowing who clicks on these links (through SendGrid) is one of the ways we can better understand if people are getting our correspondences and if they are effective, and ultimately helps us improve our email efforts and identify any issues. We do appreciate you asking, and it's good to be overly cautious with emails and links that look off, especially this time of year.