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I have the exact same problem. Mine is:
8552867
I close ticket manually, the loot will be arrived today-tomorrow.
Same)
I have the exact same problem. Mine is:
8552867
I close ticket manually, the loot will be arrived today-tomorrow.
Same)
Thank you so much and forgive my impatience, just wanted someone from support to aknowledge my problem.
Have a nice day and happy new year!
Happy New Year!)
Hi, it is
#8473418.
Your ticket arrived on the 29th and has not yet been processed. Support is now somewhat overloaded.
I close ticket manually, the loot will be arrived today-tomorrow.
Thank you very much u/Sova13 I am now responding to the support ticket as advised.
Ok
Read moreYes, tons of messages like this at the moment. Forum is full and I've seen lots of tweets.
My nephew is also affected. I bought the game as a present for him. And we installed it together.
No problem creating the account on the web-site and receiving the mails. He got: - Mail for the creation of the Website account - Welcome Mail after that
Now, after the installation of the Launcher we are stuck in the E-mail verification screen because we do not get any mail with this code. In the meantime he created a support ticket - and got a confirmation by mail...
So: - Registration Mail: OK - Welcome Mail: OK - Verification Code Mail: NO - Ticket Confirmation Mail: OK
Nothing blocked, Spam-filter completely deactivated, BSG-Address even additionally white-listed. Nothing. This doesn't seem to be a problem of the mail-provider. ONLY this special mail does not appear. Third copy I bought and never had this issue.
Sadly no response by support ...
Hello. With such a problem, you need to contact your email service support.
u/EmpyreanHeaven its for you too)
Thanks for responding Sova. It's been days now though! You want me to keep trying basically?
How long?
So, can I send you an email regarding my friends issue
If they have a similar problem - they need to write to us at [[email protected]](mailto:[email protected])
Ah honestly mate i changed from intel to ryzen i7-4790k to 2600x because it had gotten a little friend when a power supply failed (only worked on 600x480p lmao) and intel was alot better for compatibility i could throw in whatever parts i wanted and it would boot. Amd on the other hand...
I just updated the bios past the recommended. The pc still works but the game does not i suppose this means the issue is within the CPU most likely
Hah, I have i7-4790K now)
So, waiting for a new motherboard and CPU
Hello. The specialist mistakenly asked you to confirm your account ownership, he shouldn't have done this. Please write to the ticket with the e-mail that your account is registered to. We will send it to our system for verification.
Hello, please write me your support ticket number.
its an old gen stock. it doest fit on current gen mcx
You know i understand the risks but reading deeper into it, amd litterally recommends running bios 1.0.04 or something like that well that is about 5 bios updates ahead of mine. I have a sneaking suspision that it only says not reccomended because in order to have enough room to include new CPUs in the ROM of the motherboard they had to get rid of some CPUs support as other motherboard manufacturers actually list "dropped support for cpunamehere" So its a question of have they actually removed the 2600x to make room for another cpu? Im sure the 2600x is pretty popular so i dont think this would be the case. So today i am probably gonna risk it if it stops working ive only got a few days to wait for new parts im willing to take the risk for science! Aha
Ahah, okay)
My personal opinion - that's why I use Intel and Nvidia)
Hello. Please contact with Xsolla support and attach to ticket them answer
Hello. With this question you need to write to [[email protected]](mailto:[email protected])
You can attach link to the hidden video to your support request
Hello. With this question you need to write to [[email protected]](mailto:[email protected])
Hello, just wait answer for your email.