EVE Online

EVE Online Dev Tracker




14 Mar

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Won’t be long now. Almost there, stay strong guys!

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Hi,

We have a potential fix now on Singularity for the reported problem with the lagging mouse / trackpad, especially with dragging windows.
As I could never reproduce this on any of my test machines, it would be great, if you could take a look on Singularity and see if this issue is indeed fixed.

Tagging a few, who reported this issue recently: @OldGuyMonty , @Zed_s_Motorcycle

Thanks for you help!

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UPDATE: 11:40 - Tranquility is back online and accepting connections. Due to the issues encountered during startup we are not proceeding with today’s experiment. The information in the post below is no longer relevant.

UPDATE: 11:29 - Tranquility is undergoing an unscheduled restart.

UPDATE 11:17 - Slightly longer than scheduled downtime is occurring - TQ should be back up by 11:25 UTC.

Greetings Capsuleers,

Today 14 March we will be doing an experiment following the startup of TQ after downtime. This involves the way in which the database preloads certain things e.g. solar systems and the market.

You might experience some info message popups when logging in today right after downtime, for example when selecting a character it might say that the solar system or the market is still loading etc. In all cases please just wait a few moments and then try again.

This situation will only be tempora...

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13 Mar

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Please file an EBR if you’ve not already done so, with as many system details as possible. Ideally from the client after a crash and you have restarted the game. If you have any reproduction steps, then please include these as they will help us to reproduce.
We’re trying to find as many common factors as possible between those who are experiencing this issue. We don’t have reproduction right now, as it seems to be very system-specific (hardware, os, etc…).

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I you do not want to donate 200 but a lesser amount you can send it to me (Mike Azariah) and I shall aggregate and supplement to get it up to the minimum. If you do not know who I am? I am sure a few folks might vouch for me, not to mention the fact that scamming in regards to this would be a character suicide.

m


12 Mar

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Back in the day before PLEX was broken up, a single PLEX was worth a full month of game time, so the minimum donation back then was the equivalent of 500 PLEX today. Accordingly 200 PLEX is a relatively “small” quantity of PLEX compared to what the minimum used to be.

The reason for the requested minimum is that all the contracts have to be checked and accepted manually, and there are hundreds coming in every day - it’s a big task! Honestly if someone sends even 5 PLEX we wouldn’t reject it - every little bit helps and we appreciate people giving whatever they’re able. The 200 PLEX minimum request is just to try and strike a balance between donation size and admin overhead.

So if you don’t have 200 PLEX and still want to give you can, or you can get together with some spacefriends and pass the hat around first. :+1:

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Interesting ; if you (or the person who found it) hasn’t submitted a bug report, I ask that you do so we can dig through the logs and see if we can figure out what’s happening. Thanks for the report, I’ll see what we can do and try to determine what the issue is.

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Sorry if this has been submitted already (I took a look when I read this just now but didn’t see it), but if you have an instance where this has occurred and can submit a bug report it would help us a lot with trying to track this down.


11 Mar

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We have a lead that we are currently investigating and hope to have it solved soon™ ; thanks to everyone who made reports, it was super integral to the investigation of the issue.

@Aandala_Uanid, You are correct, they are known issues ; we’ve updated the known issue thread to reflect that, apologies for the confusion.

@Beaute_Suprenate , this has also been added to the known issues and is something we are working on getting fixed , apologies for the confusion.

Apologies if the formatting of this messaging is confusing as well, I’m not hugely comfortable with the foru...

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10 Mar

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Please send a technical support ticket to CCP’s Customer Support. Please include the details asked for in the first post: 20220225 - Connection Issues (UK).

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Another view on the overall incident:

image1199×392 48 KB

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That appears to be correct (the bug report, not the behaviour); we’ll get this cleaned up.


09 Mar

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Hey there… does it just appear to have lost the history of older inputs or does new input not get saved? That is, if you would now put “CCP karkur” in the input field, will that not appear next time when you start typing CCP? Could you please file a bugreport from within the client (through F12 window) right after reproducing the issue, and I’ll take a look. Thank1 :slight_smile:...

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Anyone who paid for these characters, please submit a ticket in our Help Center if you have not done so already: http://support.eveonline.com

This thread will now be closed.

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Thanks for the report ; it does look like the Capital Compressors are not properly scaling their range with the skill, we’ll get this looked at.