Hyper Scape Dev Tracker

guest-58UTTyRF: Okay, and where did you reinstall the game to when the error prompted you to do so? And was it reinstalled with the Uplay PC Launcher as well? ( As in both Uplay PC and the game on C: Drive together instead of separated )

guest-58UTTyRF: Thanks, guest-58UTTyRF. I was able to make you a support ticket ( 12046705 ) on the Ubisoft Support page and sent yu an email with steps to try. Can you try those for me?

VxultiYT: Hmm, I'm not seeing that your Twitch Account is actually linked with this Ubisoft Account. Can you try the following please?

1. Unlink Twitch account from your Account Management page
2. Link Twitch account on the Twitch Drops Page

jackfrost7: Thanks, jackfrost7. I have reached out to our game development team to report this issue for you. I'll update the thread as soon as I hear back!

Syko0025: Hey there! Have you also tried these steps?

Originally Posted by UbiDork
jackfrost7: Thanks for that information! Can you please try the following?

1. Unlink Twitch account from your Account Management page
2. Link Twitch account on the Twitch Drops Page

... Read more

jackfrost7: Are you currently using a VPN?

jackfrost7: Thanks for that information! Can you please try the following?

1. Unlink Twitch account from your Account Management page
2. Link Twitch account on the Twitch Drops Page

Hey there, everyone!

Can you please confirm for me if you are in the eligible countries for the technical test?

BarcodeUser: Thanks, BarcodeUser! Can you go ahead and tell me the following:

- What version of Windows are you using?
- What graphics card/video driver are you using?
- Do you have both the game and the Uplay PC Launcher on the same hard drive?

MaorYi2: Hi, MaorYi2! Have you already tried these PC troubleshooting steps?

intaloYT: And your Nvidia GeForce 1050TI has been updated? Also, how much RAM do you have installed versus how much you have available?

intaloYT: Okay, thanks for letting me know, intaloYT. Just to make sure, for the system requirements, you are currently running Windows 7, Windows 8 or Windows 10 (64-bit ... Read more

OminousAnomaly: Thanks for that, OminousAnomaly! Let's try this instead:

1. Unlink Twitch account from your Account Management page
2. Link Twitch account on the Twitch Drops Page

guest-58UTTyRF: Can you tell me what graphics card you have as well?

JPB-8: Please know that due to being on a laptop, you may not actually be running the game on the ... Read more

Hey there, you two!

What graphics card/ driver are you using?

Don_limi: I'm sorry to hear that you don't wish to try troubleshooting anymore, Don_limi. Please know that we are here to continue to assist you with playing the game during the Technical Test Phase.

Thanks everyone for reaching out!

Den_Halve: I don't see that you have tried updating your graphics card at this time. Can you try updating the drivers with these steps here?

Murphy4K: Hi there, Murphy4K! Can you please make another thread for this issue so I can assist you better?

Don_limi: If you're having this issue as well, can you please tell me what version of Windows you're running and if you've updated your graphics card?

Noxanimus3: Can you answer the same questions above?

Have you checked your Uplay games library? It may take a few restarts, but if you got a message saying you were gifted a drop, then you should have it!

DEADMONSTOR: Okay, thanks for that! It may be due to currently trying to play the game above the recommended game settings during the Technical Test. Can you please try setting to what is recommended in your Graphics/Quality settings and let me know how it looks for you?

intaloYT: Thanks for letting us know what you've tried, intaloYT! Do you currently have the game installed on a different driver as the Uplay PC Launcher? You may want to try installing both the launcher and the game on the same internal hard drive, as in C: Drive if possible.