Last Epoch Dev Tracker

As our last post was two weeks ago and we haven’t heard back from you, I’m going to assume this issue has been resolved. Please feel free to create a new thread if that’s not the case.

Hey,

Been a while since we’ve heard from you. Can I ask if this issue is ongoing?

Apologies for the delay as we investigate this.

Our current troubleshooting involves making changes to the Windows Registry, so we’re going to test this with one or two people first and only roll this out if it’s consistently useful.

I don’t believe the issue is related to account information saved server-side. If it was, the other account you created previously and tested with would not have been likewise affected.

The payment process has been completed and you can download the game from here.

This sounds like the Controlled Folder Access feature on Windows.

Try moving the Launcher elsewhere - e.g. C:\Games\

We have a fix for at least some cases of this happening ready for our next patch. Could you provide some details just in case?

If it happens again, your log file would be helpful, as well as any runes or glyphs you used on the item.

I’ve just tested with an e-mail account from the same provider and I am receiving e-mails from our website. Have you tried checking your Spam folder to see if the e-mail is there?

Hi there,

I’ve responded in your thread about this now. Apologies for the delay!

Hi @arthurme1024,

If you e-mail us at [email protected] we can discuss this with you.

Moving thread to Customer Service.

Hey @Hex - I really like the look of that. The damage number performance issues were solved after a rewrite of the system so the display can look any way we like without issue now. I’ll put this in front of the team and see what we can do

Apologies for the inconvenience! We are in the process of fixing the affected zones.

Thank you for the kind words, @Schattenkneifer!

We’ll be looking into various translation options after the game is officially launched in 2020.