As said above, we’re aware that some users will not yet have their forum badges. Contrary to my previous post, there’s no need to contact us - we have a list of account names and will be applying their badges over the next week or so. Apologies for the delay!
As the issue appears to have been fully resolved for everyone in this thread, I’m going to update the thread by marking a post as a solution. On behalf of everyone here at EHG I’d like to say thank you for your patience as we worked on a solution for this.