u/The_Cactopus say something coward
I’ll assume good faith on your part and share this thread I wrote about why I think company reps shouldn’t necessarily go in and try to calm things down in threads like this one: https://twitter.com/rkrigney/status/1229605913931079681?s=21
Basically, comms folks are there to facilitate useful information transfer between players and devs, not to serve as a punching bag. The goal isn’t to keep the community calm, because that’s a fool’s errand.
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