Hello PLATYPUS!
Sorry for the slow reply; I was out of town visiting a friend. With the increase in players recently, I've been getting similar reports once or twice a day, so I put together the following guide with things to try.
If unable to connect to matchmaker:
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Cause: Likely an internet issue or our matchmaker's IP is blacklisted or the port isn't open.
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Potential Solutions: Aside from making sure ports 8082 and 8083 are open, see the general solutions below.
If it's not a matchmaker connection issue, then it's a Photon issue. Photon is a popular third-party library for gameplay networking. As much as I like to know when people are having connections issues with MageQuit, all I can really do is relay the reports to the makers of Photon, which is why I put the following list of potential solutions together.
If unable to retrieve pings:
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