New World Dev Tracker

HI @Schmelge

Apologies for this issue, have you tried any troubleshooting to fix it?

• integrity check of steam files or reinstalling the game?

If the problem persist after those steps can you provide your logs and DxDiag for further investigation:

Instructions for generating a DXdiag: Open and run DxDiag.exe

Instructions for finding the in-game logs:

1. Press Windows+R on the keyboard, type %appdata% and press enter.
2. Open the most recent file...

The server should be ready to accept players again at this time.

If you continue to see any issues please let us know and tell us what you’re experiencing so we can determine next steps.

This issue has been experienced on several servers, the team has investigated and are in the process of testing a fix, when ready that can be patched in to prevent future issues of this kind of occurring.

See you in Aeternum!

Greetings Adventurers!

We were made aware of an issue on the Eridanus Luft server on Central Europe, where a time skew happened. We will be putting the world in maintenance and rolled back the world to approximately 12:40pm PT/9:40 PM CEST, before the issue occurred.

Downtime will last approximately 30 minutes.

No roll backs occurred to your characters. We will update you here when we have more information to share!

Thank you for your patience and understanding.

I’ve asked for another check on it.

Hey all!

We understand the desire for information regarding our plan for our next patch.

The team’s working hard to address critical issues that have popped up over the past week as well as some other changes to help optimize your game experience. Once we have those fixes locked in we will be writing and distributing the our patch notes along with our expected downtimes.

Remember to check the Official News section of the forum for the most up to date information.

Thank you for your patience and understanding!

Greetings Adventurers,

We will be holding downtime for New World Update 1.0.4. The estimated downtime is approximately 4 hours. Please find the downtime schedule for each region below:

Server Transfers and Outpost Rush (and Other Changes)

In this patch, we are re-enabling Server Transfers and Outpost Rush for players worldwide, as well as many other changes you can find below!

To enable Server Transfers and ...

Looks like there was an issue with this server so the team’s going to do a reboot!

Hey! This is on our Known Issues list and I know that the team is working on a fix for it but I don’t have an ETA as to when it’ll be out.

Hey! We’ve received multiple reports of this and is on our Known Issues list! The team is working on a fix for this.

Hey everyone,

I went and spoke with the Dev team and they are looking into this situation as we speak.

I don’t have clear steps to help resolve the issue right now, but when we get them, we will certainly be sharing them.

I apologize for the frustration this is causing. We’re on the case!

Hey folks, we hear the ask, we really do.
I have shared our current perspective on PvP servers.
I will discuss with the team further.
If there is a decision to start providing servers with unique PvP rule sets we will communicate it.
For now, it is not our intention to launch PvP servers. Our vision is to have PvP and PvE coexist in the world.

Hey! We hear you and we appreciate your feedback! Over the past few days, Trevzor, Mugsy, and I have been trying to ramp up communications and we also currently have a Dev Tracker so people can see our official posts but I’m honestly not a huge fan since it feels like a lot of information can go unseen.

We have a few ideas in the works like a bug tracker so that everyone stays up to date for progress on our critical issues and we’re working to make sure that communications go heard.

CONGRATULATIONS ON YOUR WEDDING AND I HOPE YOU HAVE THE MOST FUN EVER!

Hey! It looks like there’s a bit of confusion between Forum Moderators and Community Managers.

Forum moderators are, yes, the people who keep the peace here and monitor the forums to make sure that the Code of Conduct is being abided.

As Mugsy said in this thread, the Community Team spends a huge amount of time with the Dev team, discussing feedback and issues, drafting updates on issues, preparing patch notes, meeting with research and data to generate more comprehensive feedback reporting to help the team prioritize, and tackling a lot more. Our team is also responsible Social Media, Editorial, Creator Relations, and support with Marketing and Partnerships.

We understand that communication is lacking and it’s difficult to find specific i...

If I understand the discussions you want to have about Combat, you are talking about design and balance and not so much bug and things working as unintended.
Right now, we have so many critical bugs and things not working as intended that those issues tend to get the focus right now.
But this would be a great subject for a dedicated dev blog from the team.

There seems to be a lot of confusion on the role of Community.

The Community Team spends a huge amount of time with the Dev team, discussing feedback and issues, drafting updates on issues, preparing patch notes, meeting with research and data to generate more comprehensive feedback reporting to help the team prioritize, and tackling a lot more. Our team is also responsible Social Media, Editorial, Creator Relations, and support with Marketing and Partnerships.

We do not have any volunteers, in fact most labor laws make using volunteers extremely limited, though smaller companies often violate those laws.

I understand that folks want more detailed news in the form of articles and dev blogs. We hear you and we’re working on it.

I also understand it is extremely tempting to insult staff when you are frustrated, they are on the clock and can’t really punch back. But we do our best to treat everyone here with respect and we expect the same.

Hey there! Thanks for your feedback and suggestion. We have a lot of issues we’re working on and the communications we do provide can sometimes get lost in the mud. We do have some other communication mechanisms in the works but we hear you and we’ll work toward making sure that everyone interested in x, y, or z has a way of finding it!