I appreciate the words of support.
We do have a lot of issues we’re working on and there are countless specific things to provide updates on. I completely agree we need to elevate our communications and give deeper updates on the top issues the community wants to know about. I am sincerely working on it.
I hear your request. We will work to improve our communications.
Game development is a very fluid environment at times. Sometimes you are making great strides and a last minute issue prevents progress. Generally, when you share information it is seen as a irreversible promise. We will share updates when it is appropriate.
When character transfers started we caught a persistence issue that wasn’t captured when QAing the feature so that must be addressed before continuing with transfers.
That is a very specific answer to a very specific problem, I am not sure I understand why you feel it is generic?
We have different teams working on different problems.
You can read about the Character Transfer situation here: [Notice] Character Persistence Issue after Server Transfer Update
We are aware of these issues and the team is working to get them addressed. unfortunately, the fix we deployed for Outpost Rush today didn’t properly solve all the issues and we are continuing that work.
I understand this is frustrating, please in the future do your best not to be insulting toward the team when communicating your concerns or feedback.
We are experiencing issues with Outpost Rush and working to get them resolved. Any issue that exists has a group of people working to get it addressed. We want to successfully resolve an issue with our first deployment but we have encountered issues that require us to work on it further to get it right. I understand that is frustrating to see.
Hey folks, I appreciate the feedback and the ask for more transparency. We take this feedback to heart and historically it has been something we’ve been very good at.
Our goal is to improve our communication at scale. This means finding ways to reach more people rather than only comments in threads that get lost very quickly.
Since launch our team has been working extremely hard to tackle as many critical issues that emerge as possible. You can see that we’re working around the clock on patches and hotfixes, server resets, down times and maintenance across all the various servers and regions, etc.
This isn’t to say your feedback isn’t correct, I agree we need to improve communication, but it is to explain that because the kitchen is so busy the dining hall is feeling unattended. I hear that and we’re working to get meaningful communication in place.
We want to dig into more dev blogs, more articles touching on hot topics, and more ways for you to talk with the De...
Hey folks, the request for dedicated PvP servers are not unusual, however when providing requests or feedback please only represent yourself. It is completely acceptable to say what you want and why but to speak on behalf of some unqualified number of other people is a fast way to get your feedback, which is important, disregarded.
PvP Servers require some development resources to start and over time, the folks playing there, will want a divergent development roadmap. For the time being, the team is focusing all of our resources on a single version of the game with universal designs, systems, UI, etc. If this changes we will definitely make an announcement.
If you are still blocked, please indicate your server / region / user name (in game).
Hi everyone,
We wanted to provide the gameplay of Outpost Rush for the weekend, and while thousands of you have enjoyed it, since re-enabling Outpost Rush, we have uncovered more issues that are preventing some players from having an enjoyable experience in Outpost Rush. At this time, we have decided to disable Outpost Rush again to work on the issues that are currently being experienced.
Outpost Rush will return as soon as these issues are addressed for the few players affected.
We apologize for the inconvenience and appreciate your patience and understanding.
We just posted this update. I’m sorry for the inconvenience, I’m sure you were looking forward to playing 
Hi everyone,
We wanted to provide the gameplay of Outpost Rush for the weekend, and while thousands of you have enjoyed it, since re-enabling Outpost Rush, we have uncovered more issues that are preventing some players from having an enjoyable experience in Outpost Rush. At this time, we have decided to disable Outpost Rush again to work on the issues that are currently being experienced.
Outpost Rush will return as soon as these issues are addressed for the few players affected.
We apologize for the inconvenience and appreciate your patience and understanding.
Please see the following thread for updates: [Notice!] October 22nd - Temporarily Disabling Outpost Rush
Greetings Adventurers,
We are making some adjustments to our backend systems which will require some restarts in certain worlds. Please find the worlds that will be restarted below.
We expect these restarts to take approximately 10 minutes.
Central Europe - 10/22 at 10PM PT / 10/23 at 7:00 AM CEST
South America - 10/23 at 2:30AM PT / 6:30 AM BRT
US-East - 10/23 at 3:30AM PT / 6:30AM ET
Australia - 10/23 at 5AM PT/ 10:00 PM AEST
Hey! Thanks for reporting this. Looks like we received multiple reports about this and it’s on our Known Issues list! The team’s working on a fix for this.
A ticket has been opened for you too.
I opened tickets for you two (Dibunga, gillenwatert).
I am going to open a ticket. Sorry for the inconvenience.
Try logging out and back in with 15 minutes in between to see if that fixes the issue. If that’s not, please let me know so I can get ticket in to get you unstuck.
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