Runescape

Runescape Dev Tracker




31 May

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Hey, we had a few issues with verification emails for a short time yesterday, but that was identified and fixed quickly. You are good to get yourself a Jagex Account if you wish and if you need any help we're always happy to offer some advice.

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Originally posted by Sea_Air265

So its the pass of the email ??

When you create a Jagex account you enter an email address and a Jagex account password.

You should use your Jagex email address and Jagex account password to login.

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Currently in QA, I'll let you know when it's hotfixed. :)

Should be at some point in the next 8 hours anyway.

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Originally posted by xenozfan2

Image taken from the Necromancy reveal post on the main site. This is the T95 weapon and armor.

Can confirm this is not the T95 weapon and armour. :)

Chuffed to see people already analysing everything necromancy, though.

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Originally posted by The_atom521

Is there anything special I have to do to get the jagex account linking shards? Because I have linked my account but not got the shards yet

Link the account and log in on a members world with the linked account should be all you have to do.

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Originally posted by ryankelty

Is it at all possible to complete golden cape as F2P?

Event is members exclusive I'm afraid.

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Originally posted by Goodz_KC

Can you get the support shard via training agility using silverhawk method?

Silverhawks don't work.

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Originally posted by EternalSighss

Does Clawdia count for the boss shard?

Only bosses that give marks of war count, so Claudia doesn't.

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Originally posted by 240Jaycee

Yes I eventually received 4 different emails from the 4 times I tried to log in. 1hr, 35min, 32min & 17min apart. Emails popped up/received really late. I did receive the RS character import email right away when I imported my acc. Time zone 8:14pm (20:14) Honolulu Hawaii

awesome thanks for the info :)

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Originally posted by 240Jaycee

Thank You for replying but it finally worked. Tried again 2-3min ago and finally received a verification code right away. Finally able to log in 👍🏻

Glad it is sorted but our apologies for the outage. Did you ever receive the previous emails at all and if so at what times (including time zone please)?

Thanks for your help

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Originally posted by 240Jaycee

I'm experiencing this same exact issue right now... no verification code sent to my email to log in

Can you DM me your email provider (just the domain part) and RSN?

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Hey hey, can you confirm if you are still experiencing an issue with this now?


30 May

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Originally posted by LordCodex

I did only sign up once, the only additional sign up I did was within the Jagex Account of "linking a character" which failed to work. But a support member on the discord suggested I log out of the account and log into the other and they both seem to count as being Jagex Accounts now.

I'm not quite sure where the confusion is coming in but you have indeed created two Jagex accounts. That is with the assumption both accounts you created have the same Jagex Account Name.

My best guess is you attempted to upgrade from the RuneScape account settings twice, rather than adding your second account to your first Jagex account via account.jagex.com and the 'Import Existing' on the Characters page.

If you have further details on what you believe to be a bug creating two accounts, please share because we can't fix what we can't reproduce. From our perspective, the accounts I believe you created are both separate and have no issues in their creation.

Comment

Originally posted by AnitaMedicbag

When Jagex's CEO came out yesterday and (in not so many words) said that he considered this to be the one of the largest skills to date in scope and game impact, I knew they'd be swinging for the fences, but this... this is beyond my wildest dreams.

🙏

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Originally posted by ersteel

I just setup this with Gmail, but my account is not linked to the Jagex account. But I also cannot login to my account anymore.

Sorry I'm not really clear based on what you've said - how do you both know that your account is not linked to the Jagex account and that you cannot login to your RuneScape account anymore?

If you go to account.jagex.com and login with your jagex email address & recently created password, what do you see?

If you do see the RuneScape character you expect linked, make sure to log out of all accounts in the jagex launcher and then log in with that same new email address and password.

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Originally posted by Zonnebloems

I've added my accounts to the jagex account, logged out of everything on the launcher. Enter in my new account info and pass, get to the we are sending you a code to email, but am not receiving the code (checking both spam and my inbox). Please help.

The support centre should be your first step.

https://help.jagex.com/hc/en-gb/articles/12422221260049

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Originally posted by LordCodex

Due to a bug in the sign up process (I only signed up once) - both my accounts have their own separate Jagex accounts now and I must log into each one through the launcher individually to access them. I am told that this cannot be fixed through my end and must be done so through someone at Jagex.

If you have only signed up once you only have one jagex account. If you have accidentally signed up twice, that is the only way to have two accounts. I am not aware of any bug where you might be able to accidentally create an account.

If you contact our support team they can verify and help, forwarding onto my team if necessary.

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I'm not really clear on your issue - but I believe you have upgraded to a Jagex account and now can't see your alt listed in the Jagex Launcher?

To fix this simply log out of all accounts in the Jagex Launcher and then log in with your Jagex email address and password. You can then link your main account at account.jagex.com.

On the unknown account, there is a verification step so any accounts you might have created and forgotten in the past will be yours.

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Originally posted by Merdapura

Do rng shards still have bad luck mitigation?

Yes! :)

Post

It's finally time to tell you about Necromancy, and boy are we excited about it. Later this year, you'll be diving into a brand new stand-alone combat style that has something for every type of player.

https://secure.runescape.com/m=news/necromancy-first-look-expanded#_ga

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