Runescape

Runescape Dev Tracker




05 Jun

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PSA: Very shortly, (Approx 2:20 BST) we will be rebooting the login servers to help solve the issues players are currently facing. We would advise all players to stop any dangerous activity immediately and avoid hopping worlds in the meantime.

Apologies for the inconvenience.

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I think it's a bit of a misconception that we only or primarily listen to content creators. I see this come up a lot and I'm honestly not sure where it comes from. There are specific times where we've invited content creators to the studio (like the recent Necromancy visit) but they're not the only players we have in to discuss content, just the ones where talking about the experience is part of their job. We also do very much bear in mind where the feedback is coming from - one of the many great things about content creators is that we know their general thoughts on where the game should go from their content, so we can account for that.

The design channels on the official discord are open to anyone who wants to join (as long as you can behave yourself) and are a great place to talk about the design of the game - more so than the "secret content creators discord" which isn't really for that purpose.

In defence of RSGuy specifically, people seem to think that he has...

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Originally posted by ThatAdamsGuy

how

We made some changes to allow you to fill the Statue bag from the bank and it had some side effects, team is working on clearing it up.

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Originally posted by soopapoopascoopa

I did not see any in game broadcast. And am I going to be looking at the website while in combat?

Definitely not - it's why I was keen to get feedback on if it was seen. Sounds like a lot of people didn't catch it or have it filtered so you're not alone - something for us to look at. Appreciate the response and sorry about the disruption.

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Originally posted by srbman

Suggestion: the broadcast should not be able to be filtered at all. I saw it on my iron because I happened to have broadcasts toggled on. Didn't show up on my main because broadcasts were off. It should even bypass "Game Messages Off".

Also potentially make it a top level icon similar to the XP Live button or the System Update notification.

Gotcha. Thanks for the feedback - we've grabbed some notes on this. Might be something we can look at development wise one day for an update if the opportunity arises.

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UPDATE - 12:33 Game Time, Issue is tentatively resolved and the servers are coming back online, Rollbacks of the last 15 minutes will have occurred.

Thank you for your patience and understanding and we apologize for any inconvenience caused.

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Originally posted by Shrimp111

The broadcast should override chat filters, otherwise you could miss it easily

Yeah this is a great feedback. It's not on our development plan, but it's good to take note of these situations in case we get the opportunity to look at our comms systems one day for improvements. Thanks for the response.

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Originally posted by samiito1997

when was broadcast sent? i got kicked ~15-20 mins ago

About 12:12 Game Time.

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Originally posted by Cowelho

no, i didnt see it. i was on brazilian server also, and no one from my brazilian clan saw the broadcast also

Thank you for the feedback! Especially good to know (in a sense) that it didn't hit non-EN worlds. We can look at getting some Localised phrases to use in these situations next time.

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Originally posted by _Nodle

Telling us to avoid dangerous activities via in game broadcast is one thing.
To disconnect everyone without a warning is another.

You tried I guess? rip to the ironmeme anyway

We didn't log people off - the issue escalated and forced people out. We'd have down a countdown timer and server shutdown otherwise.

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Originally posted by skillbert_ii

I also did not see it, but honestly a broadcast like that is impossible to notice at most bosses since a lot of bosses spam your chatbox.

Thank you for the feedback. Might be a system we need to look at improving then.

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Originally posted by UnrealEgg

I'd say if the intent is to automatically log people off, could you not apply immunity and then teleport everyone to a safe place automatically?

Otherwise I'd say those normal in chat notifications aren't that obvious. Something like the update notification timer at the top of the screen with a message might be more suitable and obvious.

We didn't log people off - would have been a countdown if so.

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Originally posted by Cowelho

just died on my hardcore ironman for being disconnected. lost A BUNCH of stuff (was doing kerapac hm at the time).
still have 1 life left, but i dont think i will be playing anymore. whats the point? lost 2 lives already because of client crash/disconnect.
should i just keep skilling forever and never do any pvm?
rsn: cowelhy

Sorry to hear this. We did send an in-game broadcast out about avoiding in-game activities - out of interest, did you catch it?

It's something we've been trying to do as a team to minimise this stuff happening, but keen to hear if it's easily missed honestly. Would be good feedback for us.

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Originally posted by Jolakot

How long is this expected to go for?

No ETA as yet. /u/JagexDoom is in a call with the team working on the issue and will keep you updated along with Azanna.

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We are aware of Login issues impacting RuneScape as of 12:10 Game Time. The team are on it and working to resolve this as quickly as possible.

Please avoid dangerous activities at this time.https://secure.runescape.com/m=news/issue-alert-june-5-1210-game-time

UPDATE - 12:33 Game Time, Issue is tentatively resolved and the servers are coming back online, Rollbacks of the last 15 minutes will have occurred.

UPDATE - 1:12 Game Time, PSA: Very shortly, (Approx 2:20 BST) we will be rebooting the login servers to help solve the issues players are currently facing. We would advise all players to stop any dangerous activity immediately and avoid hopping worlds in t...

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Originally posted by Chigzy

Skybox: Midday

Filter: Warm

Its specifically inside the guild

My character is wearing the Hunter cape as per my OP :P

Cheers, talking with the team this issue seems to crop up from the Midday Skybox being the culprit, they are gonna be looking into addressing it where possible but it's unlikely to be a quick resolution, in the meantime if you wanna clear it up yourself, turning off the Midday box should resolve it.

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Originally posted by RohitPlays8

May I please know, shifted to when?

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Originally posted by Chigzy

Sure thing, (apologies for the delay)

Graphics as follows

  • Volumetric - Ultra
  • Lighting Detail - Ultra
  • Bloom - High
  • Camera - Freedom Classic

https://i.imgur.com/Oc7uRo8.png

Edit: Changing to High and Ultra, no difference. For the above options you've mentioned

Edit2: GTX 1070, latest drivers as per this post on r/NVIDIA

Which skybox are ya using? This is what it looks like to the team copying the settings you have mentioned.

https://preview.redd.it/apqrqtidh64b1.png?width=1917&format=png&auto=webp&v=enabled&s=4ec4d6ad71b5e46f506d752f6add446d435f1277