I have checked and you should have received a response on this ticket today.
Support will handle this and let you know of their findings
Support will handle this and let you know of their findings

Originally Posted by VLADA757Hey Vlada, I've passed your order number and support case reference number on to one of the support agents to get your ticket handled as soon as possible.
And what about me?
Originally Posted by Fiutel1986I've checked your account and it doesn't look like you've pre-ordered the game from the Ubisoft Store. You have a linked PSN account so I'm assuming you've pre-ordered via the Playstation Store. If that's the case you'll need to get in touch with Sony if you are having any problems with your pre-order and the early access that's supposed to come with it.
i pre ordered D2 about 2months ago, ultimate edition.. got confirmation, registered all needed accounts, codes.. and what? nothing.. still cant even pre load. it was my last pre order with this company, support is typical copy & paste, useless and unhelpful, GG Ubi
Originally Posted by Goo-Goo-ManThanks for sharing this agent!
*courtesy of The Division Academy:
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Originally Posted by i_zaccaBug fixes relating to beta. Patch notes coming soon!
so what is in this 1.02 patch file? (about 1gb)
Originally Posted by TxRancherRead more
Ubi-Zubi:
Thanks for the information, but there still seems to be a conflict. On the page you linked towards the bottom is another link "FAQ on Title Updates.". If you go there it says:
PS4:
- If you purchased a physical copy of the game, begin installing from the disc. Provided you are online...
Dropping some information regarding The Division 2 launch here in case you guys need it!
There's an official The Division Game discord as well if you want to join. It's discord.gg/thedivisiongame
Thank you for sharing your experience and feedback on the Sniper Specialization. I didn't get the chance to use it, but I can imagine the frustration.
Originally Posted by NazwynIs there something you would like to see differently in the specializations? Something that you're not seeing?
I hate that the specializations have a bonus to specific weapons. Just as much as I hate racial bonus in other games. It really takes the free choice away from players.
I'll be sure to make a note of this. Thanks for giving further detail.
I appreciate all your feedback and attention on this issue, everyone. I'll be sure to make a note of your concerns.