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I can load up Rainbow Six Seige fine but when i load into a game it lets me pick my agent ect, but when im loading into drone phase or the actual map it freezes and goes black then crashes, this has been happening for a while now and i need a fix.
I can load up Rainbow Six Seige fine but when i load into a game it lets me pick my agent ect, but when im loading into drone phase or the actual map it freezes and goes black then crashes, this has been happening for a while now and i need a fix.
Let us know on our bug page! Even if you have done so previously, something may have changed on either end that is causing a new problem.
Sorry about that-- thanks for the crash files. Unfortunately the errors I’m seeing in your logs are different than those in the threads I’ve been replying to recently. We’ll look into it, of course.
Try repairing the game through Steam if you haven’t already, just in case.
Hello @worepst and welcome to Discussions!
Sorry to hear the game is crashing and thank you for the screenshots attached as well as for the detailed description of the issue.
Could you please specify when have you started experiencing the game crash and the error "Oh no, it crashed", did it happen after recent December 14th game update?
I understand you already tried to verify game files and reinstalled the game.
Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all?
If you still have issues after this, please let us know so we can create a support case for you and request system files for further investigation.
Please let us know if you have any additional questions.
Hey @hazardousrogue
I'm sorry to hear your game is crashing during the training mode and you aren't able to run the game on higher graphics settings.
Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.
There is also some more steps found in here that can help.
If you still have issues after these steps, let us know here and we can create a support case for you, as we'll need to get these system files from you to look into this further.
DX Diag
MSInfo
If you would prefer to contact us via live chat, you can do so here and we can get your files from you whilst speaking to you on there.
As live chat isn't always available, you can also reach out through a private message on Twitter or Facebook if you prefer, as that will also create a case for you and we can then get your system files off you through there.
If you do contact us through one of the above options, please mention what steps you have already done, or just provide links to those articles so they don't get suggested to you again. Also, please let us know here if you have, otherwise we will create the support ticket for you if you still need assistance.
Hello @yankee_lt!
Thank you for your message and the description of your crash issue. For a better visibility of this issue I've moved your topic to the Player Support section of the forums.
In order to try to fix this crash problem, I could invite you to perform all the steps from our troubleshooting guide. This will help creating an optimal environment on your system for your game. If the issue persists after these steps, could you tell us if the crashes happen when you're doing a specific action in game or standing at the same place for example? And if so, what are the actions or where is this specific place?
Let us know if these steps fixed the issue for you!
@tk105 Thank you for your reply in regards to crashing in-game for The Division 2.
We appreciate you sharing these links to the old forums and these new ones.
The development team are aware of crashing issues and are actively looking into this. I have reported this thread and others on the forums to the team and have requested an update into this.
Apologies for the inconvenience that these crashes have caused.
If you need anything else in the meantime please let us know.
Thank you.
Hey @faygo_siege !
I'm sorry to see you're having a crash when launching a game. Are you playing on PC?
Could you please try all the steps from this support article to see if it helps? If the issue persists, could you give us more details such as your configuration and if it happens on a specific map or with a specific agent? Thank you.
Hey, make sure you don't have wemod running in the background. If it's not this, then please join our discord and message modmail.
Originally posted by FeaR_S7oRm: Hi Ubi,
I'm having the same issue,
I have a an Intel Core i9 113900K, Nvidia Geforce 4080, 2 tb of SSD and 64gb of ram, i do not think so that the problem is the specs of the PC,
Originally posted by Ich: i play on "geforce now" (streaming service for gaming) and the game crashes every 3 to 4 hours with the "low on video ram" error message.I would definitely raise a support ticket with Nvidia about that. That’s most likely a settings issue on their end. Note that GeForce now is a cloud service so we don’t have any control over how their service is configured.
If you PM me your gamertag I'll take a look
If you PM me your gamertag I'll take a look