Trackmania

Trackmania Dev Tracker




04 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @zyf4,

Thanks for reporting this to us!

Could you please capture a video of this behaviour so we can get this forwarded to the team to invesitgate?

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for raising this to us @zai-tm, I've passed this to the team.

If there's anything else we can help with in the meantime, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you very much for all of your reports, I've passed this info on to the game team.

@ZaraStocher - I'm afraid your videos are listed as private so I haven't been able to collect these.

Could you please change the status to Unlisted or Public so we can forward these on too?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reporting this to us @ZaraStocher and for the video, we appreciate it!

I've forwarded this information onto the game team to investigate.

Should we need any further details, we'll let you know here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @BURLYpog,

Thanks for reaching out.

Are you trying to create a custom macroblock or add one to a map?

If it's a case of adding it to a map - does it occur regardless of if it's a custom macroblock or not?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out @lewis112358, I've removed your account information from your post, for security reasons.

As you're noting this is only occurring when connecting to public servers, it sounds like it's connection related.

Please could you ensure you've completed all of the steps in ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @VinceAndWatch,

Thanks for reaching out.

We'd prefer to be able to speak with your friend directly as this would allow us to better support and look into the issue.

Please could you ensure all PC troubleshooting has been completed by them.

If there's no change, then p...

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03 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @MonsieurDuckie

Thank you for reaching out!

Could you please capture and share a video of this behaviour with us here so we can take a closer look?

We can also get it passed onto the team for investigation.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thanks for reaching out and reporting these record issues to us!

Could you please share any screenshot examples of this so we can take a closer look?

If you could please also not the track(s) you have this issue too, it'd be appreciated.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @SouzeMan

I've gone ahead and merged your post with your original thread.

I'm afraid we don't have any further updates at this stage as the investigation is still currently ongoing.

If any updates are shared, we'll let you know.

Thank you for your continues patience and apologies for the inconvenience caused!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Sinom_,

Sorry for the delayed response!

@NohatCoder is spot on though - there have been some physics updates and amendments made that will impact how th...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @coldfya ,

Thanks for reaching out and reporting this to us!

Does this continue after verifying the game's files too?

If so, could you please capture a short video demonstrating this behaviour so we can pass this to the team to investigate?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Flab94,

Thanks for reaching out, sorry to hear you're unable to join / invite your friends.

Could you please try reinstalling the Ubisoft Connect client and let us know if this continues?

This will also ensure you have the most up-to-date version of the client installed too.

Let us know how you get on!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for letting us know it's been resolved for you @EntryLag - it was indeed addressed in the last update so I'm glad to see that's worked.

You know where we are if there's anything more you need help with!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @berkeikl

Thanks for reaching out!

If a peripheral is plugged in, it will default to using this in the menu.

May we please know more about what the issue is?

Are you unable to use your wheel in-game as hoped as it's detected as controller?

Are you unable to navigate the menu via your mouse?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @JustTiired,

Thanks for reaching out to us with this.

To allow us to take a closer look into your TM account, could you please open a direct ticket with us via our Support Site, ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Maxi_der_Zocker,

Thanks for getting back in touch!

I'm afraid we don't have any further updates, but I'd like to pass what you've found on.

Are you able to capture and share a video of this for us to pass on?

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Sokol-TM,

Sorry for the delay in getting back to you, thanks for keeping the thread updated.

So just to confirm - are you now able to change the picture using your original account after using the second account + restarting the server?

Or after all that are you still stuck when using your main account?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for the update @OrdoeBoi, sorry we've been slow in getting back to you!

I'm glad to see you've since been able to find the cause though.

You know where we are if there's anything else you need help with!