Trackmania

Trackmania Dev Tracker




19 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @MummieSan,

The team have noted that this should now be resolved - could you please confirm this?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

After some investigation, the team haven't been able to reproduce this.

If you still encounter this on the current version of the game - could you please capture and share a video?

Much appreciated!


18 Oct

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Alright, nice one @ZaKeRMPH - thanks very much for confirming! I'll add that to my I've sent across internally 🙂

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Heya @ZaKeRMPH , thanks very much for sending us across this video! I've gone ahead and let our teams know about this issue now, so we're going to go ahead and investigate this internally. Thanks for your report!

Can you double-check for me that running the game with administrator rights doesn't solve the issue? Just in case our ...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @MummieSan , thanks very much for getting this video across to us, and for being so comprehensive with your reporting of this issue with regional records. I really appreciate it! I've gone ahead and let our team know that this issue persists, and we'll investigate further internally.

Sorry for the inconvenience - let me know if you've any other thoughts or questions about this, and happy racing 😎

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @Samsbase2008 , thanks very much for getting this report across to us. I understand that, since the Summer update, you've found Trackmania to hang indefinitely when music starts up on any track, but only when using your specific audio output device. Sorry about that!

I appreciate you being so thorough with your reporting of this! Can you answer a few additional questions for me?

  • You've already done some troubleshooting, which is great, but can you check the rest of the steps in our ...
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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Heya @twixuss , thanks for getting this additional video across to us. Indeed, I can see the short stutter when moving your selection into something already placed, and I can see how pressing control during this stutter wouldn't register.

I've gone ahead and sent this across to our teams, along with the issue you've reported with the alt key.

Sorry for the inconvenience while we look into this! I hope that, despite this, you've been able to make some very excellent maps 😎...

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17 Oct

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hey @ZaKeRMPH, I have some news.

Could you please tell me if you have any plugins installed ? Like Openplanet. This could potentially interfere with the game, so if you have it, I would advise you to disable or uninstall it and see if the issue persists.

If it's still ongoing, could you please make a video showing that the old PB ghost can be chosen with your username ?

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hiya @MummieSan, thanks for the answer.

I'm sorry to hear that the issue is still ongoing.

In order to forward all the info to the dev team, could you please make a video showing that the leaderboard doesn't get updated despite changing regions in game ?

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hiya @pradavision, thanks for contacting us.

I'm sorry to hear that your game crashes every time you try to render a replay.

In order for us to help you further, I have created a case on our Support Website. You should be able to access it by clicking here.

Do not hesitate if you have other questions.

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hiya @GoldMountain2, thank you for contacting us.

I'm sorry to hear that you're encountering crashes when using your Intel Arc A770 GPU.

After checking your account, I realised that you had a case opened on our Support Website. Made sure you provide up-to-date system files so that my colleagues can provide accurate steps.

I will lock this thread, since you are being taken care of privately.

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hiya @SouzeMan, thank you for taking the time to report the issue again, and how you managed to resolve it.

This has been forwarded to the dev team for investigation.

Let us know if you have any more questions.

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hey @ZaKeRMPH, thanks for the answer.

I have forwarded the situation to our dedicated team, we'll let you know as soon as possible when we have new information about this.

In the meantime, feel free to poke us if you have more questions.

Comment
    Ubi-Cintre on Support Forums - Thread - Direct

Hey @Mersvia, thanks for contacting us !

I'm sorry to hear that you're experiencing errors with the Microsoft C+ Runtime Library.

Have you tried downloading and reinstalling all the C++ libraries ? It should help with your issue. You can find them all in this page: (https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170).

Let us know if you have other questions.


14 Oct

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello there @Nicklander ,

Unfortunately, no updates have been made recently.

Please, be sure that we will keep this thread updated with the latest information we receive.

Thank you!

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @twixuss ,

Thank you for reporting such a behaviour.

I have forwarded your report with the dedicated game team.

I want to let you know that we appreciate these kinds of reports.

Thank you! 😊

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello there @ZaKeRMPH ,

First, your English is very good! 😊

Thank you for reporting such a behaviour to us.

Could you please make sure that you have verified the game's file and try again after verifying it?

Is this behaviour happening in some other game modes or maps, or ...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello @mertanian ,

Thank you for sharing such a detailed investigation made on your side.

So we can forward this to the team, could you please provide us with the DXDiag?
Please, do not post this on the Ubisoft Discussions.

I have gone ahead a created a Support Case for you to use and link the required file to it.
You can access it by clicking here.

To extract a DxDiag, click ...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello @j-m-franco ,

Thank you for sharing such a detailed feedback.

I have forwarded the feedback to the relevant teams.

As this is game design related, I am not able to disclose any of the results of these suggestions.

Thank you for taking the time to contribute to making better gaming happen.

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello @FireFox2m ,

Thank you for your report and for the video that shows exactly what you mentioned.

Before escalating this to the dedicated game team, I have to make sure that you have completed the steps of our troubleshooting article here.

On...

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