Trackmania

Trackmania Dev Tracker




04 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thanks for getting in touch with your reports of this!

@zai-tm - may we please know if you're using fullscreen / windowed / borderless?

@E...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @BourbonKid3000,

Thank you for reaching out to us and raising this.

Would it be possible to please capture some clips of the behaviour you're referring to, so we have a point of reference to pass your feedback onto the game team?

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @deadhande4

Thank you for reaching out.

Sorry to hear your rank dropped following the update.

Do you happen to have any examples of the before and after?

Otherwise, the ranks are ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Amundsen96

Thank you for reaching out, I'm sorry to see you're having issues getting connected.

If you haven't done so already, please ensure you've completed all of the steps in our connectivity guide, including ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @u-B-m,

Thanks for getting back to us!

Following your last post there has since been an update - have you since able to update the dedicated server to see if the issue's resolved?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @de_Pingascube,

Thanks for reaching out!

Would it be possible to please also share screenshots of the server and maps you're attempting to set up too?

And have you been able to create servers in the past or is this the first time?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @twixuss

Thank you for reaching out to us and reporting this, sorry for the delay!

As you noted this began following the last update, could you please ensure you've tried verifying the game's files?

This will scan for and repair any missing / damaged files possible caused by the update.

Please let us know if there's any changes!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys ,

I've merged your threads together here.

Thanks for reaching out to us with this and sharing your findings, we appreciate it!

I've passed all this information onto the game team so they can take a closer look into this.

Should we need any more information, we'll let you know here.

Thank you!


Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @Denniss, apologies for the delay!

I have since raised this to the game team though, so they'll be able to take a closer look.

When we have more information, we'll let you know here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

I've done some merging of threads here.

Thanks for the screenshots @Fvoarin .

An investigation is open so I've passed your reports on but if you could also confirm the following it'd be helpful;

  • Did the ghost update with your PB?
  • What map(s) or sever(s) is this happening with?


Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @twixuss - just checking in to see if this is still resolved after editing the map?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Sordamente

Thanks for reaching out, we do have an investigation into the Ubisoft Connect overlay as it's leading to higher than normal CPU use - which may be a factor, however so we can look into this further could you please open a case via our ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @TTV-KingBait_ ,

Thanks for reaching out - sorry to hear you're missing medals.

Could you please share some examples of this and note the track(s) and server(s) this has occurred with?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @sikari_35,

Thank you for reaching out, sorry to see you're unable to launch the game.

If you haven't yet attempted any troubleshooting steps, could you please ensure you've completed those listed in our guide here, as well as whitelisting the game and Ubisoft Connect in your anti-virus...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out @Vermine35fr, sorry to hear you're also having issues with your playtime.

As per this thread, the team are still investigating this with no updates at this moment in time.

Should we hear anything more on this, we'll continue to keep the thread updated.

Thank you for your patience and apologies for the inconvenience caused!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @BlazeroTM,

Are you able to please share a screenshot of the window that shows up?

Are you also able to visually unbind it to no effect or is it unresponsive?

If you can share a screenshot of your bindings too it'd be appreciated.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @veki,

Thanks for reaching out and reporting this to us!

Is there no change after verifying the game's files too?

To allow us to take a closer look could you please capture and share a video of this behaviour?

We then get it passed to the team.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out to us with this @KingTom1-1 !

Does this only occur with TOTD courses? Or every course you play?

And does lowering the shader quality as suggested by ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @boylerya

It's been difficult for us to pass this on for investigation without the requested information.

As per my previous post, could you please send us your system files via a case so we can forward these to the team?

And have you already attempted the troubleshooting / workarounds from this thread?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reporting this @duskfunk !

If this still an issue after verifying the game's files too?

If so, do you have any screenshot / video examples of this too so we can pass this onto the team?

Much appreciated!