Trackmania

Trackmania Dev Tracker




14 Oct

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello there @JanetJnt ,

I understand that the report would be the same as it was by the time.

Please understand that we ask for more piece of evidence to bring to the game team, so they can have multiple contexts, configurations to observe the issue from.

That being said, sadly no updates can be made at this time.

Sorry for the inconvenience, and thank you for your understanding.

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey there @JanetJnt ,

Thank you for bringing this report to us.

As the image is quite hard to read, could you please provide in game screenshot instead of map editor screenshots?
This will allow us to fully investigate this.

Thank you for your understanding. 😊

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello there @Sir_Medic ,

I'm sorry to hear that you face an error message when connecting to Trackmania.

In order to help you resolve this issue, I would recommend going through the steps of this troubleshooting article.

Should the issue persist,...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @n3r1i ,

Thank you for adding this report.

As per previous posts, this is ongoing, and we can't provide an ETA for this specific issue.

We will make sure to let the people on this thread know of any future information provided by the game team.

Sorry for any inconvenience.

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey guys @Amundsen96 & @prohjort ,

First, thank you, ...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey there @jjeFFeSS ,

I have gone ahead and reported this issue to the game team.

Thank you for flagging this and coming directly to us!

If you have any queries in the future, do not hesitate and reach out at any time.

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey there @jabelsjabels ,

Thank you for sharing this.

We had reports that have been made around a month ago stating the same thing as you encounter.

Could you please answer the following questions so we can forward this to the game team:

Does the issue still occurs after the latest update?
Does the issue occur right after starting the game or after playing for a bit?
Do you use any VPN or 3rd party apps that may affect the internet connection?

Thank you in advance. 😊...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello there @LolloTheMad ,

I would assume myself that the review means that the White and Blue part of the royal map you made is too hard to fill in the criteria.

Also, they apparently have encountered camera issues while playing the map. Whether it is when transitioning to a block to another, low roofs, going downhill...
Many reasons can be assumed. Unfortunately, the team goes through a lot of submission and are not able to provide very detailed feedback.

I hope I could help. If you need anything else, feel free to update the thread 😊...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey there @Mantsche ,

As a first step towards resolution, could you please try verifying the games file?

If the issue tends to persist, could you provide us with a video clip of the issue occurring?
This will help us to add the context and share the video of the issue to the game team.

Thank you for your understanding.

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello there @hant5 ,

I understand your suspicions regarding a game file.

The suspicion is legitimate, but let me assure you that our game files will not provoke any damage to the system.

I would still recommend to make sure that you have downloaded the game from our launcher and that nothing could bring a change to the integrity of the game files.

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello there @coldfya ,

Thank you for sharing this video clip to help us bring the best context to the investigation.

I successfully have reported this to the dedicated game team.

We appreciate that feedback and wish to thank you for letting us know.

If you have any queries in the future, do not hesitate and reach out at any time 😊

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey there @twixuss ,

You were asking if you could make a performance profile.

For this matter, I would suggest reducing the graphic settings that you currently use to lower down the CPU/GPU usage of the game while creating maps.

This could help with the lags (as it could be local) that you encounter as well.

Also, changing screen mode could help with the first issue. Could you please run tests in different screen modes (windowed, borderless...)?

Please, feel free to keep us updated.

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey there @milksh2ke ,

We appreciate the feedback you brought to us.

As we don't support Ubisoft Nano games directly here, I would redirect you to their website, where you could contact them directly.

Please, follow this link: (https://nano.ubisoft.com/).

Thank you 😊

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello there @Ghisloufou ,

Thank you for reporting such an issue.

I am genuinely sorry that you are facing this.

Could you please make sure that these troubleshooting steps are completed and a complete reinstallation of the game has been made as well?
...

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13 Oct

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @Sokol-TM ,

Thank you for sharing such a behaviour, and also thank you for sharing the workaround you found yourself.

We'll make sure to forward this in order to involve the related team.

Have a great day 😊

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @Adi_0204 ,

As mentioned by @shoeylacy (thank you, by the way), you can find a similar thread ...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey guys @BourbonKid3000 & @shoeylacy ,

I have forwarded the feedback to the game team.

I will not be able to disclose any of the result coming from it,...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey guys @EntryLag & @zai-tm ,

Thank you for sharing more details about this issue.

This has been reported to the relevant team, and we all appreciate the report...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey guys @Adi_0204 & @DodzyTm ,

Could you please tell me if you are able to reproduce this issue intentionally?
Or if it happened again since you have reported the issue?

Thank you! 😊