Hi @LentillionTM apologies for the late response.
I have checked and the issue is still being investigated, I'm afraid we have no further updates to share with you at the moment.
Hi @LentillionTM apologies for the late response.
I have checked and the issue is still being investigated, I'm afraid we have no further updates to share with you at the moment.
Hi @Tobias12345689 apologies for the late response.
Sorry, I'm afraid that I don't understand your post? Could you please elaborate.
Hi @Skweeky2 apologies for the late response.
Thanks for the images provided. To confirm do you only experience this issue with this particular track?
Hi @FraelVillePlay apologies for the late response.
I'm afraid that we can only assist you in English on this forum. I can see that prohjort has replied back to you.
If you require any further assistance, could you please reply in English.
Alternatively, you could create a support ticket and our Customer Support team will assist you further.
Hi @prohjort apologies for the late response, and thanks for the suggestion you provided to @Qwenteen74 it's appreciated.
I am also sorry to hear that you have experienced similar issues. If you would like us to look into your issue could you please confirm what troubleshooting you have tried so far and what your PC specifications are.
Hi @BoboscTM apologies for the late response.
Thanks for reporting this glitch. If possible, could you please provide a video that demonstrates this issue.
I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread.
I can then forward this on to the development team.
Hi @TelefonSquid the development team were unable to reproduce this issue and have asked if you still encounter this issue? If so could you please answer the following:
Hi @Lost_Sole the development team have been unable to reproduce this issue and have asked the following:
@martinfromspb This issue should be fixed now. Thanks for the report!
Hi @TechieHelper the development team have confirmed that they have been unable to reproduce this issue after multiple attempts and have asked if you could answer the following:
Hello there @Kha-Zi
I'm sorry that you're having some issues loading your game.
Does the loading icon at the bottom right-hand corner still rotate for you as you're able to hear the music?
To try and help with this, I would suggest firstly reinstalling the game completely and making sure you install this, and the Ubisoft Connect launcher, on the same C hard drive. If you haven't already, I also recommend checking ...
Hey there @martinfromspb
Sorry to hear that this is still happening for you, thank you for trying out the suggested step by Ubi-MrM even if it didn't solve the club tags issue.
Thank you as well for clarifying this happens after you reboot the game, I'll be sure to pass this info along.
I'd like to also please ask you for a screenshot where we can see that the tag is visible and that the access to the club has ended, so we can add that to the report
If you have any other questions at all, feel free to contact us anytime!
Hey @Skweeky2
Thank you for taking the time to report this issue, I'm sorry to hear that it's been happening for you.
To investigate, could you let me know if this happens for only certain tracks/game modes, and if so, which ones?
If you haven't already, I'd like you to please try out the steps from this article, just so w...
Hey @Qwenteen74
Sorry to hear that you've been experiencing some FPS issues with your game.
Thank you for providing all the steps you already tried, I appreciate that.
To clarify, can I ask if these stuttering/input lags have happened since you purchased the game or did they appear after a particular time/any change to your setup or a new update?
I recommend, if you haven't already, making sure both the game and the launcher are installed on your C hard drive, so that we can rule this out as a potential issue.
Thanks!
Hey @Twitch-Schwabba
I appreciate your input on this and can understand the frustration because of the wait when you are trying to win races fairly.
We don't directly have any input on which issues or bugs get addressed in which order for the game, and can't provide a specific time frame for these.
Once we know more information on topics such as this, we will communicate them as soon as possible through the forums or official Ubisoft social channels.
I apologize in the meantime for any inconvenience.
Hey there @Twitch-Schwabba
Thanks for clarifying.
Because you've stated that it helps when you restart the game, I would suggest that you try out some technical troubleshooting and also take a look at our ...
Hey there @Twitch-Schwabba,
Thanks for the update, sorry to see it's happening again.
Just to be clear - is it just the 'synchronizing' error you see when joining a game now?
And you're stuck there until it disconnects you?
Does this happen regardless of the track / club / mode?
Hello @Twitch-Schwabba,
Thanks for reaching out and apologies for our delayed response!
This is still being looked into by the team as still ongoing so I've gone ahead and added your video to the investigation.
We don't have any further details, but if we do hear back or require any more information, we'll let you know here.
Thanks for the report!
Hey there @TimothyMOTHBOI,
Thanks for reaching out, this has been feedback to the team as noted, but we don't have any new information to share at the moment I'm afraid.
If anything new is shared, we'll update here and if there's anything else we can help with in the meantime, please let us know!
Hey there @Pentacosmic,
Apologies for the delay to a solution, but we cannot speculate in regards to investigations which are currently ongoing.
We can only share the details available to us, which at this stage, remain to be that this matter is being looked into.
The team have been able to reproduce the issue, but we do not have any further details or exact ETAs for a resolution.
We appreciate your patience and will share any further updates as they're shared with us.
Thank you for your understanding.