Trackmania Dev Tracker

@Twitch-Schwabba Thanks so much, I've passed that information over to the team! If they need any other information, I'll be sure to reach out.

@napkinfish Hey there, sorry for the late reply! I've forwarded the additional information you provided to our team to help with the investigation. Please feel free to reach out if anything changes

Thanks for letting us know @eyebodev

Thanks @MrDarrek

Hey @chachouman

Thanks for the screenshot and letting us know what you did before this. Did it resolve itself after doing anything, or would it go back being like this if you backed out and came back in?

@Twitch-Schwabba Hi there

I understand! Please let us know when the problem occurs again and we will do our best to help you out!

@ArnasasLT Hi there

I am sorry about that! Since the investigation is still ongoing, we have no news to share at this time. We will let you know once we have an update!

@Twitch-Schwabba Hi there, and sorry for the late reply

Does this happen with every prestige skin you unlock? Are they grayed out or can you not equip them?

Thanks!

@zef14 Hi there and welcome to the forums

I am sorry that you have no access to your subscription yet! We will not be able to assist you on the forums with this, since we will need to take a look at your account.

Our colleagues will reach out to you as soon as possible! I am sorry for the inconveniences caused and thank you for your patience.

@LEGND_SUPRSTAR Hi !

For the purpose of our investigation, we will need a video of the texture problem.

You can send it to the forum, as a YouTube / Dailymotion link for example, or reach out to us via our ...

Hello @Twitch-Schwabba !

Glad to hear that your issue is solved.

If you encounter this issue again in the future (I hope not), feel free to come back to us and we will do our best to help you.

Hello @LEGND_SUPRSTAR !

Thank you for the screenshots that you provided.

I'll make sure to transfer those to the game team so they will be able to investigate more on this subject.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Hey @Queen_Clown,

Thank you for trying again and providing us with the outcome of the test. This has definitely speed up our investigation process.

In order to investigate further, could you please provide a video showing this steps:

• Exporting the file in the correct form, as explained in the previous message;
• Trying to upload the file and receiving the error message

A second video showing the same file being uploaded by another player on another machine would be really useful too!

Hey @LEGND_SUPRSTAR,

Thank you for providing the screenshot and the info requested. In order to further investigate this issue, could you please provide us a screenshot of the graphic settings you are playing the game with?

Hello @ArnasasLT, thank you for contacting us back!

I'm afraid we have no new information about this issue, but you can keep an eye on our Socials channel for any updates (Twitter and ...

Hello @sh4d0wm4xTM!

I'm sorry to hear Trackmania has been crashing always in the same point.

In order to investigate further, we will need to gather more information. Could you please provide a video that shows what is happening before the crash and also go through these troubleshooting steps...

Hello @Twitch-Schwabba

Thanks for getting back in touch to let us know.

In this case, I would recommend trying out a clean boot for your PC to test if any of your software might be conflicting with the game.

If the issues continue, please write back to let us know!

Hey there @Twitch-Schwabba

Thanks for getting back in touch to let me know that info, I'll be sure to pass this on.

If you could let me know what versions your friends are playing on, who are also affected by this issue, that would also be helpful.

If you have any other updates in future, feel free to let me know!

Hey there @Twitch-Schwabba

Thanks for responding, I'm glad to hear this only occurred once.

If it does happen to appear again in one of your games, a video of this would be helpful, so we can pass it on for investigation to the team.

If you have any other concerns or questions in the meantime, please feel free to let me know!

Hello there @R4M_Yeetmaster

I can appreciate wanting to use some Trackmania music for your YouTube videos.

To answer your question, some of the music in our games is Ubisoft licenced, while others are owned by the artists. Using licensed music in any YouTube video could potentially result in a copyright strike from the website.

You can read more on this topic here in the support article.

If you have any other questions, just let me know!