Trackmania

Trackmania Dev Tracker




16 Mar

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @BennoOnline !

Just to officially back up @AH-HA-HA-PEKO's post as they've beaten us to it here - this is correct, cross-progression isn't currently supported between consoles and PC.

If you have any other questions, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys!

Thanks for sharing this here @AH-HA-HA-PEKO !

Have you been able to give this a try yet ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @UbiThomasD,

Thank you for reaching out, although please take care not to revive old, inactive threads and please consider opening your own where a current one isn't available.

As for the crashing issues, may we please know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?

I would also advise changing your name as we don't typically allow usernames including the 'Ubi' phrase as this can cause confusion with official staff.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Hackstock69

Sorry you're not receiving the reset emails!

Be sure to check your junk too.

Please could you also reach out to us via our Help Site, ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Antiq2000,

The code should've followed in another email.

Please make sure to check your junk.

If you still don't have it, please reach out to us via our Help Site, ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello there @RaIINz,

Thanks for reaching out, apologies for the delay.

In regards to the purchase of digital products, we advise allowing 24hrs from the point of purchase for content to be delivered / activated, just to allow for any processing delays.

If your Club subscription still isn't active in-game, please reach out to us via our Help Site, ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Xasir,

Thanks for reaching out!

As the game was released prior to Uplay / Ubisoft Connect's release and Ubisoft's acquisition of Nadeo, I'm afraid your key isn't compatible so a digital copy can't be granted.

You'd need to use the game's original disc to play with the key.

If there's anything more we can answer, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Glad to see that did the trick @sizexd!

You know where we are if you need assistance with anything else in future!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Fantastic, thanks for the update @Dendy_podojit!

If there's anything more you need assistance with in future, please don't hesitate to get back in touch!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Brimarine,

Thanks for reaching out, I'm afraid we don't have any further updates as of yet, but should we hear anything, we'll update the thread. 🙂

Thank you for your continued patience!


09 Mar

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Thank you @AH-HA-HA-PEKO for sharing this here.

Could you guys please try this workaround and let us know if it helped (or not)?

Thanks 😊

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @KRONGTEKK_, and thank you for posting.

I'm sorry to hear that you cannot register the activation key as intended.

For such a matter, could you please contact us through the Help Website, so we can have a deeper look through your account and potentially raise it to the relevant teams.

Apologies for the inconvenience.

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @Twitch-Schwabba, thank you for answering the questions and actually providing a video.

I have asked the development team about this.
I will let you know if this behaviour is intended by design, or if it is a bug.

Thanks!

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey all!

I guess @AH-HA-HA-PEKO has shared some specific steps that could be a solution for the encountered issue.

Before advising anything else, could you guys have a look and try as per the instructions to isolate this from being the issue?

Thanks!

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @NebulaTM, welcome to Discussions.

I'm sorry to hear that you have lost settings and medals.

Regarding the savegame file, have you checked through this path as well C:\Users\'username'\Documents\Trackmania ?

If you can't find any, I'd suggest contacting us through our 1-to-1 channels to investigate this further: Create a case

Thanks!

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @YesJailMan,

Thank you for providing more details about this.

I have passed this on.
Regarding the potential low impact that this has on the playability, I am not able to guarantee a quick fix.

Thank you for the report!


07 Mar

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@NoodleWave Hey there, I'm sorry to hear you're also running into connection issues when starting the game. Please run through our basic connectivity guide to fully troubleshoot this. If the issue persists, go ahead and create a support ticket and submit your ...

Read more
Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@lolderon Hey there, I'm sorry to hear you're experiencing this issue! I see you have a support ticket for this issue that is escalated internally, so the team will get back to you soon. If you have any questions in the meantime, feel free to reach out.

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@Twitch-Schwabba Hey there, thanks for the clarification. Which specific prestige skins are missing for you? If you unlock another tier with the same team, does the skin appear?

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@Fightergreg8 Hey there, I'm sorry to hear you're also affected by this issue. The team is still looking into this, so I recommend keeping an eye on this forum for updates.