Trackmania

Trackmania Dev Tracker




30 Jul

Comment
    Ubi-Karl on Support Forums - Thread - Direct
Hey guys,

Thanks for reaching out and bringing this up.

Just heads up - I've merged 2 of the threads regarding the same issue.

I can confirm that issue where Club owner times are not showing up in scoreboard has been forwarded to our game team and is under review.

In regards to the daily track's missing progress - this is one of the issue that also has been forwarded to our game team for further review, however we do not have any update at the moment.

I do apologise about the inconvenience this is causing and thank you for your patience in the meantime.
Comment
    Ubi-Karl on Support Forums - Thread - Direct
Originally Posted by jzi3m
So my dad, sister and I just wanted to play together, but for my dad there where no Server. My sister can normally conect, but my dad doesn´t even see the server. Can anybody help me?
Hey jzi3m,

Thanks for reaching out, welcome to forums and I am sorry to hear about the issue you ran into.

Just to double-check, have you possibly tried to ask your dad to create server instead, and see if it appears on your list? Also, to double-check, are you all connected through the same WiFi and do you all have the same access? Let us know!

29 Jul

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by mdf_tm
Here's a video showing the problem in action. As the video also shows the item snapping does work on the ground variant and mirrored version.

Hey there!

Thank you for that video!

Have you noticed this happening with any other blocks at all?

In the meantime, I'll pass this up to the team for investigation.

Thank you!
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by mdf_tm
On block 5-1-4-5 and its dirt/ice/grass variants, there are four areas where items can 'snap' in a certain location and configuration. One of these areas does not work, as the following image shows in the bottom-right situation.


Item snapping on this location does work on the ground variant of the block.
Hey mdf_tm,

Thank you for your explanation and images.

Would it be possible to send us a link to a video also showing this. It will help us investigate what is happening. ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there guys!

I'm sorry to hear you're having issues.

Have you given any troubleshooting steps a try?

Please give our basic PC and connectivity steps a try and let us know if they help at all.

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by N1hll
i have do all your step and it's not solve ! it's possible to get pay back ? i gonna buy an other game full working !
Hey N1hll,

As Orion's message mentions, if the steps didn't help, please get in touch with us directly to provide your system files so we can take a closer look.

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there SabreSeb!

Sorry to hear you're having issues!

Have you tried any troubleshooting for this?

Please give the steps in our guide a try.

If you're still having issues, please open a case on our Support Site and send over your system files.

... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by FractalJaguar
Was playing TOTD live, crashed straight to desktop during gameplay, reloaded game and tried again, same thing happened within five minutes. Here's the crash log... can't see how to attach a text file to this thread so pasted it to hastebin: https://hastebin.com/qizocayaza
Hey there FractalJaguar!

I'm sorry to hear you're having issues!

Please give the ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey Migrant1!

I'm sorry to hear you're having issues!

Have you tried any troubleshooting for this? Could you please give the steps in our guide a try.

If you're still having issues, please open a case on our Support Site and send over your system files.

... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by BLiNNeMaNS
As the title suggests:
The launch of the game client needs a live connection to your servers to allow us to be able to use our client (if it's a paid subscription).
if your servers fail, like they did a few mins ago, the advanced editor isn't available.

would be great if you could implement some kind of "cookie" system so we can continue using the game to its full (offline) potential while you're fixing the online part..
Hey there BLiNNeMaNS!

Thank you for the suggestion!

We can certainly pass this onto the team for their consideration.

Much appreciated!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hi there guys!

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or Support Site and an agent will get back to you in your preferred language.

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by KepleR82b
Hello,

I recently noticed that ghosts are bugging a lot near the start of any map. It looks like I download them with 5ko/s even with a good internet

Is there any workaround? Is it a known issue or I'm the only one to have it?

EDIT: Just launched the game, crashed after 5minutes on "daily tracks" server

specs:
i5
GTX 1070 6go
16go RAM

Thanks
Hey there!

Sorry to hear you're having issues.

Have you tried any ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by k0rnyy
Hey guys,

i have a bug.. first of all: i have a club-access

i tried to change the model skin in my profile. when i change it, the profile shows up the new car but when i join a game everytime there is the old skin and i dont get it away anymore. i desubbed every skin, i reinstalled the game and deleted everything from my pc.

nothing works!

can someone help pls?

Greets

korny
Hey there k0rnyy,

Please give the ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by nailbomb69
Why did i pay for a broken game? Cant play track of the day it just crashes to desktop cant play online crashes to desktop another nadeo bugfest that i cant even get a refund for. Paid for on launch day and cant even use fewtures i pay for without it crashing to the desktop
Hey there!

I'm sorry to hear you're having issues.

Could you please give the ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Mr_R1
Hello,
I was on my server and i made a map on it. But a bug has occured.
At the second checkpoint, in the center of the screen the game didn't display that i took the checkpoint but at the bottom right (only for server) its wrote that i took the checkpoint.
I wanted to save my run so i wanted to finish this run. But when i missed the finish i wanted to respawn and i respawn at the 1st checkpoint instead of the 2nd (the one who bugged) and finnaly i could finish my run.

For more explanation i recorded my run so if you want to see what happened you can download the file :

...
Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by sdkNarkos
any news guys?
Hello sdkNarkos!

Sorry for the delay.

Would it be at all possible to capture some footage showing the process in action that leads to the crash?

Much appreciated!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by DoomTF
I've found a way to replicate this, at least for my map. When I open my map and save it under another name, and then go edit it, the block counter will go insane and the map will get broken like I mentioned above.
Hey there DoomTF,

Thanks for reporting this.

If you're able to replicate the issue, would it be at all possible to capture a video clip of this in action so we can investigate?

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by tig_bitty_goth
My cursor wont disappear, its really distracting and it makes me keep tabbing out, what can i do?
Hey there!

Please give the steps a try, particularly to ensure there's no interfering programs also running.

Failing that, have you tried uninstalling and reinstalling the game?

Let us know if you'r... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by BloodRainbow_
I already post in another thread but I encounter huge performance issues since the last patch, before that everything was fine but now I can't even play solo because I have black screen and online it's absolutely unplayable... I don't have a controller though, I paid for the club access so I hope it will be fixed soon, it's very frustrating
Hey there BloodRainbow_,

Have you tried any troubleshooting for this?

Please give the ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by fooxii
On most maps that aren't based on the default map template with the stadium, the volume levels are wrong.

On TOTD 2020-07-27 I couldn't really hear the engine sound, while Checkpoint and especially wind noises were much louder than normal. This made the map unplayable and as seen on MASSA's stream yesterday, he had the same issue: https://www.twitch.tv/videos/692515395?t=02h36m00s

On other maps (mostly on map testing server), the engine sound is far too loud and the...
Read more