[DE]CoreyOnline

Hi there! We are not quite seeing how it is crooked in that image, nor are we able to see them appearing crooked in engine on our end. Are you able to share any other image that demonstrates what you're seeing? 

36 minutes ago, drakefrostex said:

Update aside, may I know the earliest time I can have my Sister get removed?
I meant, I got an “okay” one and half a month ago (still unable to finish Sister Assasination node due to crashing).

Hi there! Did you get in touch with support? I'm not a part of that team and can't remove a Sister of Parvos from your account. If you did talk to support and they told you they could help, but things have paused, let me know. If you share your ticket number I can try to investigate. 

Getting in touch with Warframe support 

• Visit Warframe Support support.warframe.com
• Log in using your Primary Warframe Account ...

On 2024-09-14 at 11:02 AM, Shanks005 said:

Will there be some kind of compensation? My Exp, Drop and Ressources boosters are running, can't complete the nightwave missions, can't complete mission for the corruption mod

Hi Shanks, if you write to support, they can reboost / top up any boosters you had, so long as they can confirm there were boosters running on your account during that window. 

Contacting Warframe support

• Visit Warframe Support support.warframe.com
• Log in using your Primary Warframe Account
• Select “Submit a request” in the top right of the web page

This has been resolved with Sep 16's Hotfix 8 ! 

We’ve deployed an iOS update that addresses two common crashes, provides clearer visuals when using the 30Hz framerate option, and improves UI with mobile usability in mind!

While we are calling this a hotfix, it is actually a small CERT update (learn more about what that means here). Depending on your Automatic App Update preferences, you may need to manually update the app.

Fixe...

Hi Tenno, as ehsan97w pointed out, keyboard and mouse are not officially supported for the mobile app at this time. Thank you for your interest and apologies for the inconvenience. I'll take note of the desire for keyboard & mouse support for playing on iPad. 

Hi there! Sorry to hear you're having a negative experience on mobile. Can you please answer a few questions as well as provide logs (ideally after a multiplayer session)

• what device are you playing on specifically? (i.e. iPhone 13, XR, iPad 2nd Generation etc) 
• what OS are you running? (i.e. iOS 15, 17)
• here are instructions on sending game logs. Us being ...

We have a fix coming in our next update, Monday at the earliest! Thank you for your patience Tenno! More info here: 

Hello Tenno! 

We have received reports (most coming from Germany) that users are hitting a black screen at login. We are investigating this issue now. Thank you for your patience, Tenno! 

Hello Tenno! 

We have received reports (most coming from Germany) that users are hitting a black screen at login. We are investigating this issue now. Thank you for your patience, Tenno! 

Hallo Tenno, wir erhalten zur Zeit Berichte (viele aus Deutschland), in denen Spieler melden, dass sie beim Anmelden im Spiel auf iOS-Geräten einen schwarzen Bildschirm erhalten. Wir untersuchen bereits das Problem und arbeiten an einer Lösung.

Danke für eure Geduld, Tenno!

Thank you Tenno, we are investigating now!

Hi Tenno, could you share a screenshot of what you are seeing? That would greatly help us understand your experience. 

3 hours ago, MetaltonPrime said:

Every mobile update seems to break controller functionality.  This time it’s the down button on the d-pad… no more item wheel, no more decrees, no more convenient fast travel… Touch controls are serviceable but far from an optimal way to play, this really breaks the experience.

Hi Tenno, can you clarify which controller you are using? i.e. PlayStation 4 Controller, Backbone, Nintendo Switch Pro Controller? We are not hearing about controller issues or experiencing them on our end. Any additional information will be useful! 

Thank you for the report, Tenno! We'v logged it and are investigating. 

Hi there! Thank you for the new screenshots & gif. I'm afraid I did not receive logs in the [email protected] inbox, however. Are you sure you sent them to that address? 

Also could you confirm whether or not you tried uninstalling and reinstalling? 

EDIT:

Thank you Tenno, we appear to have identified the issue(s). Turning on "Prefer Default HUD as Drifter" seems to be removing context action from the screen. As well, it seems a setting called "Reload with Context Action Input" being disables is affecting lock on. These two issues seem to be what are preventing you from locking onto the Dax guard. 

We have these issues logged & will fix in an upcoming update! 

 

Thank you for this report Tenno. We have the issue logged. Just to confirm, our understanding is that after a few seconds of inactivity you will automatically activate Transferrence and the scene continues. Is this true to your experience? Were you able to proceed?  

Thank you for the report and screenshots, Tenno! Our QA team is investigating / logging the issue. 

Hi Tenno, today's update has fixed chat on mobile so that links can be viewed!

We’ve deployed an iOS update that provides a number of UI improvements, particularly for touch control users! While we are calling this a hotfix, it is actually a small CERT update (learn more about what that means here). Depending on your Automatic App Update preferences, you may need to manually update the app.

iOS Fixes

• Fixed links in Chat (Look Link, Mod Link...

You can now log into the Warframe Companion App using your Apple ID on both the iOS and Android versions of the app.

If your account is set up with Cross Platform Save, PC, PlayStation, Xbox, and Nintendo Switch players can login to the Companion App using Apple ID. If you are an iOS only player, you can now access the Warframe Companion App on iOS and Android!