[DE]CoreyOnline

[DE]CoreyOnline



01 Aug

Comment

Apologies, Tenno! We are aiming to release a hotfix next week that will cut down on crashes of this nature. 

Comment

Thank you for the report Tenno. Are you certain that you are looking directly at the Dax soldier, and still not getting a lock on prompt? The Contextual Action Button will only appear when you are looking at the Dax soldier. If at all possible, please send along a screenshot or clip of what you are seeing on your end. 

Also please let us know what device you are playing on. iPhone 15, 13, iPad Pro Gen 3 etc ! 

Comment

Hi Tenno, thank you for the report & sorry to hear you're experiencing this. Could you please clarify what iPhone or iPad model you're playing on, and what OS you're running? Lastly, does this happen every time you play in Duviri, or only sometimes? 

It would be excellent if you could send us game logs after the next time this happens. Even if you have to close and relaunch the game, that's okay. You can go to Options > Account > Send Error Logs -- tap the mail app icon, then send the logs to [email protected] with a short description of the issue (ie "No UI in Duviri") so we know it's you! 

 

Comment

Hi there, please post a screenshot if at all possible. It sounds like you might be misunderstanding the nature of the Platinum discount? Often you might get an offer for a % bonus platinum with the purchase of a Platinum pack. 

We reworked how Platinum Coupons & Discounts worked last summer.

 In the past, on consoles, you might have seen a promo that offered you % discounts on items in-game. Based on what you're describing, you likely received a promotion that offers 75% Bonus Platinum with the purchase of a regularly priced Platinum Pack. 


31 Jul

Comment

Thank you Tenno & sorry for the inconvenience. Issues with decoration functionality on mobile are on our known issues list. As per our June development update post, issues like this are of course still on our list, but development priority is currently focused on critical performance issues & bugs. As such I can't offer a timeline for when Decorations will be fixed. 

 


30 Jul

Comment

Hi Tenno, thank you for this report! This issue seems to be related to the weapon of choice, autofire,  and the fire rate. 
.5 your weapon work, .6 they are not. We have logged the issue and will work to fix as soon as we are able! 

 

 

Comment

Hi Tenno! Are you playing as a specific Warframe when this happens? Please share as much detail as you can!

The next time this happens, it would be incredibly helpful if you could send along game logs. You can get your game logs by going to Options > Account > Send Error Logs OR by tapping the top left corner of the launcher screen. 

image.png

 

image.png

Then, tap the mail app icon and send the logs to [email protected] -- please include a short description of the issue so we know it's you! 

Thank you,...

Read more

29 Jul

Comment
On 2024-07-25 at 8:15 AM, CrossMindXB said:

"Networking not Responding" still happens on Switch

On 2024-07-27 at 9:26 AM, (XBOX)OnlineTH said:

Still persist on Switch. make it unplayable.

Sorry to hear about these troubles Tenno! We are not seeing any widespread connectivity issues on Switch. We encourage you to make a support ticket so our Customer Support Team can investigate what's occurring on your end! 

Comment
On 2024-07-28 at 2:35 AM, blazingcobalt said:

There isn't a 1999 tag on on the Tennogen Tool currently

Hi Tenno! We are working on it internally. Until then, feel free to submit without the tag! We will still see it!

You can also include 1999 in the title or description of the piece so there is zero doubt it's a 1999 inspired submission. Thank you~ 

Post

We’ve deployed an update aimed at performance and memory improvements, particularly on older iOS devices. While we are calling this a hotfix, it is actually a small CERT update (learn more about what that means here). Depending on your Automatic App Update preferences, you may need to manually update the app.

Fixes

  • Background improvements for memory related perfo...
Read more

26 Jul

Post

Hi Tenno, 

We have received reports of some players being unable to get past the Launcher screen. We are actively working to resolve these issues, but have instructions for the time being. 

First, be sure you are running the latest iOS on your iPhone or iPad device. Many users who have reported a crash after hitting "Play" on the launcher screen are running iOS 15. 

If you are encountering the separate but similar issues where the "Initializing" bar is looping, or you are being told that a new update for Warframe is available when you know you are on the latest version, please follow these instructions:

  • From the Launcher page, you can send Digital Extremes error logs by tapping the top left of the screen
  • You will be prompted to send or save error logs. Tap the mail app icon, and send your logs to mobile@...
Read more
Comment
2 minutes ago, Zahnrad said:

Is anything seen in 1999 fair game to use as reference?

Personally I quite enjoy the look of those Infested-Speaker plant-like fauna.

Yes Tenno, you can try and tackle the 1999 Infested look if you wish! In the post, we included some Style Guidelines: 

On 2024-07-20 at 11:00 PM, [DE]CoreyOnline said:

If you are attempting the Infestation, note that this version of the Infestation seeks out electrical sources of energy. For Warframe: 1999, we blend wires and debris into the Infestation much more than you’d see in the Origin System. Any designs that have Infestation present should reflect an urge to reach out to electrical energy sources.

 

Comment
On 2024-07-21 at 8:49 PM, Zahnrad said:

The wording is a bit confusing, but if I'm understanding this right.

1999 will be added in the future once the 1999 Update has been released?

Hi Tenno, this is an experimental, limited time round in the sense that we are only going to consider 1999 style items submitted before September 27th. 

The idea is that after Sep 27, we will work with artists to get several included to ship on all platforms when Warframe: 1999 releases! Once in game, any items that were accepted will permanently be available. You don't need to worry about the accepted items disappearing. 

On 2024-07-21 at 8:49 PM, Zahnrad said:

There's a lot of people wanting the more modern military style of fashion that TennoCon 2024's Digital Pack brought, so it'd be a shame if it never got permanently...

Read more
Comment
On 2024-07-22 at 7:22 AM, Goosmo said:

Does the ax-52 count as 1999 faction style?

Hi Tenno, yes, that's a great reference item for tackling the Warframe: 1999 style! 

Comment
35 minutes ago, MJ22MD said:

I updated the game and I can’t start it, it keeps saying to update the game but there’s no update, help 

Hi Tenno, is this still occurring? We will need more info so that we can help you! What device are you on, and what operating system? Were you ever able to play?

If you tap the top left of the launcher screen, you can get 'game logs' and send them to us. Tap the top left, select your mail app icon, and send logs to [email protected] ! please include a one sentence description so we know it's you 

image.png

Comment

We received the email, thank you! Please be sure to update your iOS to the latest version! Running a two year old operating system (iOS 15.6.1) is causing the crash after hitting play.   

Comment

Hi Nathan, could you share a screenshot? If you are having trouble uploading to the Forums, you can email [email protected] with the image.

 

This is what I see on my end. Do you not have the "play" button to the right of "Cestra Blueprint" in my screenshot? 

Comment

Thanks Tenno, I've passed along to our QA team! 


25 Jul

Post

iOS Specific Notes: 

  • Fixed an issue with Railjack where players would hit a grey screen after going from Railjack to their Dojo to their next mission. 
  • Made minor adjustments to tutorial text on-screen during Vor’s Prize:
    • “While moving hold [button] to begin a slide” is now “While RUNNING - HOLD [button] to slide” 
    • “Bullet Jump: Begin a slide and tap [jump button]” is now “Bullet Jump Begin a SLIDE [button] and tap [jump button]
    • The prompts vary slightly based on what controls setup you are using. 

 

Cross Platform Save Changes:
Last month we added a ...

Read more
Comment

Hi! Are you able to get to the launcher screen? If so, please tap the top left corner of the screen instead of tapping play. You will get a 'send error logs' prompt -- tap your mail app icon, then send those logs to [email protected] ! please include a short description of your issue so we know it's you. 

Also please clarify what iPad Pro you are using and what operating system you are running. Are you on the latest iOS? 

image.png