AndrewT

AndrewT



05 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
I got the wrong name, it is stellaris_beta .  
Comment
    AndrewT on Support Forums - Thread - Direct
In the game launcher please set Display mode to Borderless. Does that help at all?  
Comment
    AndrewT on Support Forums - Thread - Direct
Given that the game loads up to some degree there must be the settings file and some logs. Maybe Home is different on your machine, can you find pdx_settings.txt anywhere?  

04 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
Please try the following:

- unsubscribe from all mods
- delete the folder Documents/paradox/CK3/mod/
- delete the file Documents/paradox/CK3/mods_registry.json
- delete the file Documents/paradox/CK3/launcher-v2.sqlite

Add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list. You should add steam.exe and C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2021.1/paradox launcher.exe to that list.

- subscribe to a few mods
- run the game up and see if those mods are now available to you.

I hope that does it for you!  
Comment
    AndrewT on Support Forums - Thread - Direct
Please attach your Documents/Paradox/Stellaris/settings.txt and pdx_settings.txt .  
Comment
    AndrewT on Support Forums - Thread - Direct
If you exit our launcher and run stellaris.exe directly from Windows Explorer, it is really not possible that the launcher starts. I don't know what could be happening to you here !

Exit our launcher AND the Steam app entirely. Then run stellaris.exe from WE, as above. If you still only see the screenshot from post #10 above I'm not sure what could cause that.

Do the same with CK2 or CK3 - what happens there?

Let's run some Windows updates. Please go here:

The latest supported Visual C++ downloads

This article lists the download links for the lat... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Please attach your Documents/Paradox/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox/Stellaris/logs/ folder, attach system.log , error.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
I know there are some logged bugs in this area, although I don't recall that particular desync message.

Has this happened ever since the last patch, or when did it last NOT happen for you?

Does it matter who is host?

What if each of you play with some third person, as a test - do you still both get it, or just one of you two?  
Comment
    AndrewT on Support Forums - Thread - Direct
Frankly, me too! While we've had various issues with mods and the launcher, not this particular one so far as I know.

When did this last work?

Does this only affect this game? Or also say CK2 and EU4?

In the Steam settings-cloud , is Enable Steam Cloud Sync ticked?  
Comment
    AndrewT on Support Forums - Thread - Direct
Here's the process in case you want to try it:

- move any valued save games elsewhere, and user_empire_designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- exit the Steam app entirely
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox/Stellaris folders
- delete everything in the Steam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

Good luck!  
Comment
    AndrewT on Support Forums - Thread - Direct
Has this game ever worked on this machine? Or never yet?

Are these other Paradox game that work similar games to this one, like EU4 or HOI4?

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox/Stellaris/logs/ folder, attach system.log , error.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't see our launcher in that screenshot at all, I suspect we are talking past each other here! When you say "back to the launcher" do you perhaps mean the Steam client, or the Windows desktop?


DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox/Stellaris/logs/ folder, attach system.log , error.log .  
Comment
    AndrewT on Support Forums - Thread - Direct
When that happens do you find the first two steps you mentioned above rectify the situation, even for a while?  

03 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
You exit Steam entirely, and run stellaris.exe directly from Windows Explorer. You see that screenshot above which then disappears, and then you see the launcher? Is that right?

Can we maybe see a movie of that? Because as I say running stellaris.exe does not trigger the launcher, at all.  
Comment
    AndrewT on Support Forums - Thread - Direct
I don't know why you have this problem, I see mods update in the launcher for various games all the time.

Are you on launcher 2021.1 or some earlier version?  
Comment
    AndrewT on Support Forums - Thread - Direct
For your request for extra logging, the right place is here:
forum.paradoxplaza.com

New launcher version: 2021.1

After the recent release snafu, we are back with a new version - The first of of the year, hence named 2021.1. Changes Some pretty big layout changes to the navigation ... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
If you only get this when an empire occupies large parts of the map, and there's for instance a civil war or mass rebellion so a LOT of units on the map, that is a reported problem with this game. You should be able to find threads in that n Bug Reports.

Please add your affected save game to one of those threads, or make your own new thread there.

Sorry about that!  
Comment
    AndrewT on Support Forums - Thread - Direct
Pushka_Pushkin said: Hm, I played few saves, looks OK with CK3
Sorry, I should have said - this was via GFN also? If so, it's hard to see why you are having such trouble with one game and not the other - you are using the same installation of the same launcher in both cases.  
Comment
    AndrewT on Support Forums - Thread - Direct
No, it would be:
"D:/Steam Library/steamapps/common/Stellaris"
if that is where stellaris.exe is.  

02 Mar

Comment
    AndrewT on Support Forums - Thread - Direct
System.log won’t show any errors. Are you saying that any supported resolution shows the same sort of display issues as before, with cut-off segments etc?

if so I frankly have no idea how this is still affecting you, but apparently no one else any more.

Have you done clean reinstalls of these games since going to the latest MacOS?