AndrewT

AndrewT



21 May

Comment
    AndrewT on Support Forums - Thread - Direct
I don't know then. This has happened ever since you installed the game on this new machine, is that right? It's never worked well here?

Are HOI4 and Stellaris affected too, or just CK3?  
Comment
    AndrewT on Support Forums - Thread - Direct
I am sorry then, I cannot see what has happened in this machine to cause this to you. Especially, why just CK3? I wonder if Vic3 would also do it to you on this machine.

If it's Windows issue a Windows Reset would probably fix it, but if it comes from hardware or external sources, that won't of course.

Make a new Windows user on this machine and log into it with that, is the problem any better then?  
Comment
    AndrewT on Support Forums - Thread - Direct
You are probably using a different ISP and internet router/modem, would that be right? If so there may be a firewall issue here now.

If you have a VPN try connecting to the internet with that before you start the game; does that help?  
Comment
    AndrewT on Support Forums - Thread - Direct
ezsobre said: it looks for this: “System/Library/Frameworks/CoreHaptics.framework/Versions/A/CoreHaptics.”
I don't have exactly that either and it works fine for me (I do have System/Library/Frameworks/CoreHaptics.framework/Versions/CoreHaptics and System/Library/Frameworks/CoreHaptics.framework/Versions/A/ ). So that error is not the cause of your launcher or game problem.

Nevertheless if you are on MacOS 10.13 that is not supported. Now there is a game bug here because it doesn't work on 10.14 either, yet that is a supported version. So when they fix th... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
If there are no mods involved and this game was started under the 1.9.x patches, it pretty much has to be a game bug I'm afraid.

Please make a new thread in Bug Reports and attach the save file there for QA t look into.

Sorry for that problem!  
Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders - In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test with a new campaign

Do you still see the problem then?  

20 May

Comment
    AndrewT on Support Forums - Thread - Direct
Has this game ever worked on this machine? Or never yet?

We see some Bluescreen events in that dxdiag, which indicate a Windows, driver or hardware fault. Have you seen those happen, are they associated with this game or something else? Next time you get one, record he text on that screen for us.

And you should unload Sonic Studio, or prevent it running at boot time then reboot.


Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log  
Comment
    AndrewT on Support Forums - Thread - Direct
gustojs said: I'm unable to find the PM feature but I can confirm it gives the 246 error on a wide range of tried Nord VPN servers. Works fine when not using it.
Click on SolSys next to their post here, Start Conversation.  
Comment
    AndrewT on Support Forums - Thread - Direct
That still says Windows 8 - did you see a Windows 8 Compat setting in the ck3.exe , properties, compatibility screen? Because I have no other explanation why that shows there.  
Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders - In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

THEN Right click on ck3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.

Is that any better?  
Comment
    AndrewT on Support Forums - Thread - Direct
ezsobre said: Thanks for the response. I'm no coder, but a computer dummy, but it looks like the launcher is looking for something called "Frameworks/CoreHaptics.framework/Versions/A/CoreHaptics," which, when you open the relevant location, the "frameworks" folder doesn't have in my version of the OS X, 10.13.6. I take that new versions of the OS have this, and this is the problem? Is this something that paradox might patch in a future version or am I sunk with the game for now since i can't upgrade my OS X on this computer? Thanks.
If your launcher won't start, that... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Is this all in one particular campaign? Can you start and play a new one MP with these same players?

And, if any mods were involved, please try a new game with no mods.  
Comment
    AndrewT on Support Forums - Thread - Direct
Delete that system.log and run the game again. Does it make a new one, and populate it now?

We se no crash in this game in that dxdiag, unfortunately.

From that settings file the frame rate cap is not set - please set it to 60.

If the problem still happens then, what fps are you seeing in the game? What CPU and GPU temperatures just before it crashes?  
Comment
    AndrewT on Support Forums - Thread - Direct
Wolf6120 said: this really did only start happening quite suddenly on Sunday morning, the game was fine Saturday evening when I turned it off. I didn't even have the computer turned on between those two times, so I don't know what could have caused such an impactful change in memory capacity/usage in those 12ish hours.
There was no patch released just then. 1.9.0.3 was on 2023-05-02 and 1.9.0.4 on 2023-05-16. Which implies the issue comes from outside the game in some way.

I see you have Norton AV but disabled, plus Windows Defender active. Disabled AV app... Read more

19 May

Comment
    AndrewT on Support Forums - Thread - Direct
Well Windows has definitely recorded those LiveKernelEvent entries! Something has happened there ...

Kutte89 said: if there is a way to reset the gaming cloud, maybe that could fix the problem.
You'd have to contact MS support about that I'm afraid!


Is the game installed in C:\XboxGames or D:\Xbox Apps or anything like that? Or elsewhere like C:\Program Files\WindowsApps\ ?

If the latter, uninstall it then install in one of the former locations.  
Comment
    AndrewT on Support Forums - Thread - Direct
HOI4 and Stellaris minimum requirement is 4gb, this game's is 6gb, so it is actually more demanding of memory than our older ones.

Run Task manager/performance, then start this game in windowed mode so you can see TM. Do you see CPU, GPU, memory, IO, or anything at 100% when this issue is at its worst?

Can I get a new dxdiag please, plus install and run the free utility Speccy. Send its output to a text file and attach that here please.

Speccy - Free Download

Download Speccy - the System Information tool www.ccleaner.com... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test with a new campaign, NOT any existing one

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.

ANy better?  
Comment
    AndrewT on Support Forums - Thread - Direct
Always best to start your own thread in future, rather than "me too" someone else's, thanks - you almost certainly have an unrelated cause to the OP's.

You have several LiveKernelEvent entries in that dxdiag, then a crash in your nVidia modules here:
+++ WER8 +++:
Fehlerbucket 1288861940842776560, Typ 4
Ereignisname: APPCRASH
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: nvcontainer.exe
P2: 1.37.3103.4323
P3: 621dbda6
P4: _OverClockingNvc.dll
If you are overclocking your nVidia, try undoing that.

The LiveKernelEvent entries mean the machine or Windows has been forcibly downed or rebooted. Have you seen that, is it related to this game or something else?


And you may as well try a f... Read more
Comment
    AndrewT on Support Forums - Thread - Direct
wolfFRdu64 said: going to report that to steam, because even them couldn't help me

Steam cannot be expected to help with specific game problems, only with their accounts or client. They can hardly be across all possible problems for the thousands of games they host!  
Comment
    AndrewT on Support Forums - Thread - Direct
FabioCrespo said: The game is stable 140-160 frames until I start moving the camera,
Did you try capping it at 60, as I suggested? because it's currently "capped" at 165! :D


Also you are critically short of disk space:
Drive: C:
Free Space: 13.1 GB
Total Space: 400.7 GB
Windows likes at least 10% fre... Read more