AndrewT

DJWessie said: I am still working on it. Funny thing is that Steam seems to have lost it's comnection to the internet while I can still use my web browser to the fullest.

Is this still the case?

DJWessie said: ...

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Right click on eu4.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.

Edit that settings.txt to say:

refreshRate=60

vsync=no

Then in the launcher Game Settings menu, select fullScreen display mode.

Is that any better?  

ASL Veteran said: and Windows Defender shows Stellaris as an allowed program.

That's in the WD firewall, rather than its antivirus functions. But they have likely been disabled in favour of MWB or WebRoot anyway.

You could add the launcher .exe files in there too:
dowser.exe (in the Steam Stellaris folder)
C:/users//AppData/Local/Programs/Paradox Interactive/launcher-v2.2023.1.1/paradox launcher.exe
C:/users//AppData/Local/Programs/Paradox Interactive/bootstrapper-v2.exe

...

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The game is crashing with a Windows error c0000374 , which seems to mean "heap corruption", ie a game bug. But we know that is not the case or everyone would get it!

What if you make a new Window suser on this machine and log into it with that, and install the gam ethere - does the same thing happen?

And can you test on any other machine you might have access to?  

Antivirus won't be causing communications problems. Firewalls though, often do.

Is kaspersky also your firewall?  

I'm not sure what nature of further update you were hoping for ... ?

The situation is still that this game in no longer supported on the standalone Paradox launcher platform (and I'm sure will never be). Having bought the game from our store you have full access to it on Steam.

Moddability is identical on the PDX and Steam platforms, so again I'm not sure what you are referring to there.  

Hmmmm ... firewall getting in the way perhaps?

You're not in the Steam beta programme, are you?  

_Sus_ said: is there any reason the game would suddenly get blocked? it worked fine earlier this week. Thank you for the reply and ill see if I can get this sorted.

Not that I can think of, sorry - the game itself did not change this week.  

You. don't mention my reinstall suggestion - did you do that but it didn't help? Or not yet?  

Sure looks like there's a comms issue here:

2023-01-14 11:50:41 [main] [ERROR] Unable to send telemetry:
Post https://prod-telemetry.paradox-interactive.com/v2/launcher_2: write tcp 192.168.0.210:55507->44.207.252.10:443: wsasend: An existing connection was forcibly closed by the remote host.

You need to make sure all these apps are in the exceptions lists in all your firewalls:

stellaris.exe and dowser.exe (in the Steam stellaris folder)
C:/users/AppData/Local/Programs/Paradox Interactive/launcher-v2.2023.1.1/paradox launcher.exe
C... Read more

Please disable ALL mods while we work on this, and only on a new campaign that's never been modded, thanks.

From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .  

Please try a clean reinstall of Steam and game:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- exit the Steam app entirely
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
- delete everything in the STeam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

Good luck!  

In this folder are some .log files:
C:/users/{userName}/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.  

Does this also affect CK2, Stellaris, and HOI4? Or just EU4?

Does this happen right from the start in 1444? Or only in mid or late game play, or only after playing for a while?

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .

epicness7131 said: The game speed is going pretty fast at speed 5 yet everything feels slow laggy and stuttering

Speed 5 is different to the others; essentially you a... Read more

If there are no mods involved, that sounds like a corrupted installation. Here's the complete clean reinstall process:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.  

This is a cosmetic problem caused by a minor bug in the new launcher, the DLC is still available to you in the game.

It should be fixed in the next launcher update.  

Mar1Fox said: I have tried to white list the cefprocess.exe program but it did not fix the issue of just an empty green box.

This was in your Windows firewall? Which one do you use in there?  

porrrrrrrr said: ...

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There are some pretty disturbing WIndows errors in that dxdiag, plus a LiveKernelEvent. Would you say you are having issues on this machine outside our game?


That aside, What I'd suggest is a full clean reinstall of the game:

- move any valued save games elsewhere; they are under
C:\Users\{UserName}\AppData\Roaming\Surviving Mars\{large number}\
- "uninstall" in Steam-Surviving Mars
- unsubscribe from ALL mods in the Steam Workshop for the game
- manually delete both the Steam/SteamApps/common/Surviving Mars AND C:\Users\{Username}\AppData\Roaming\Surviving Mars\ folders; In particular you need to make sure there are no files or folders left under either the Steam SM or AppData SM locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add MarsSteam.exe to the exceptions list/whitelist of your antivirus app
- start the game with no mods active and... Read more

This is pretty clearly a problem in your AMD video driver or card, I'm afraid:

Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
Event Name: LiveKernelEvent

Please try this:

- uninstall that driver with this tool https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
- reboot
- install the very latest by fresh download from here:
... Read more