EA_David

EA_David



12 Oct

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    EA_David on Support Forums - Thread - Direct

2023 Edit: Thanks for the info. 

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08 Oct

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    EA_David on Support Forums - Thread - Direct

@Zarition_01 Hi, it sounds like you might have local file corruption. Can you try a repair to start? You can get the repair rolling by right-clicking the game panel in Origin and choosing the repair option. 

Thanks. 


07 Oct

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    EA_David on Support Forums - Thread - Direct

Aye, I noticed this myself, I'll send it up the chain, hopefully it just needs a quick tweak. 

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    EA_David on Support Forums - Thread - Direct

@x-STORMXX-x  Wonderful, thanks for the confirmation. It's good on my end too. 


06 Oct

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    EA_David on Support Forums - Thread - Direct

@Killerpollo97089 No, your Xbox account would still be played on Xbox. If you have a PC account this could now play with Xbox friends, or you can play on Xbox with PC friends.

There's a brief explanation of cross-play here: ...

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    EA_David on Support Forums - Thread - Direct

Both will have the same core EA account, and due to this, they won't work for cross-play, our system will see them as they same account, despite one being linked to a Microsoft account.

 

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    EA_David on Support Forums - Thread - Direct

HI, i believe that you'll need an EA account for each active player, so you can't add the same account as a friend. Please create individual accounts for those who want to play, those should add as friends without issue. 

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Comment
    EA_David on Support Forums - Thread - Direct

It sounds like some software you run may be being flagged as potentially suspicious. You can try restarting your system with a Clean Boot, and play with just the game running, and see if that helps stability. 

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    EA_David on Forums - Thread - Direct

Yep, sorry but that particular offer concluded last year. 

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    EA_David on Support Forums - Thread - Direct

@BigGing64 That's fair enough, thank you. 

Edited it to be less absolute, and I'll add any other tips that I hear to the post as I see them. 

Comment
    EA_David on Support Forums - Thread - Direct

Thanks for the posts. This is a known issue, a patch will be needed to address it. 



Edit: Thanks again, this has been fixed in a recently deployed patch. 


03 Oct

Comment
    EA_David on Support Forums - Thread - Direct

Yep, sorry this was a forum-side issue, fixed now. With the Fifa & SW Squadrons launch we had some unexpected issues, which lead to some unexpected behaviour. 


26 Sep

Comment
    EA_David on Support Forums - Thread - Direct

This is interesting, and does appear to be a bug/sync issue.

Your final burst of damage (78=2*22 + 2*17) seems to be correctly recorded.

However around the 12 second mark there's something funky with the damage tracking. You do 39 damage with 2 shots, then 34 with 2 more shots. Just after this, you hit her again and are shown a hit for 51. This appears to be 34 damage from the previous 2 shots plus 17 for the new hit.

However, to my eyes the "51" shows up just a fraction of a second later than it should have. I think this is key, as this is the culprit for all this confusion.

This comes to 90 damage from 5 hits (4*17+22) from the 1st mag.



So it looks like in the game itself you do 90 damage with the first mag and 78 with the 2nd mag, so she survives.


But the damage tracker seems to have grabbed the 51 damage, and then duplicated it and added it to the 39 damage from the initial 2 hits.


This may act...

Read more

16 Sep

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    EA_David on Support Forums - Thread - Direct
It looks like the items you got were The Pest Controller for the Mastiff, a rare skin for the G7, and some crafting materials.

15 Sep

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    EA_David on Forums - Thread - Direct

Hey, I've seen a few of these recently, there seems to be some sort of delay on the notification, and the pack will have been delivered & opened previously. 


@Cro_Pittt Taking a look I can see a BP reward pack granted about 40 minutes before your posts, so it looks like a duplicate/delayed notification. 

Thank you for the video though, it's good solid proof that this is happening to some folks. 

... Read more

04 Sep

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    EA_David on Support Forums - Thread - Direct

@Xx_SAUDAGER_xX @DreadShrike We're seeing solid recovery now, can you please try again if you haven't aready?

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    EA_David on Support Forums - Thread - Direct

@DreadShrike Hi, there's an outage right now, it's being looked into. It's not related to the patch itself or anything local to your system.


Please just try again in a bit, and sorry about any confusion brought on by this. 


01 Sep

Comment
    EA_David on Support Forums - Thread - Direct

Thank you. My guess is that you had earned the pack/coins (they show as earned simultaneously in the logs) in a previous match and for some reason you were getting a repeat/delayed notification for hitting level 29. I say this because in the clip it's not showing you explicitly earning a level/completing a challenge.

I'm seeing the pack earned about an hour before the one earned for hitting your next regular level.

 

In any case, thanks again for this. While you appear to have gotten the content, this is clearly a source of understandable confusion. 

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31 Aug

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    EA_David on Support Forums - Thread - Direct

@Ascirc Thanks for the post. Taking a look I'm seeing things working normally, with 3 packs opened, the 2 you describe and the one from the BP. Could the missing one have showed up after playing a game for you? Sometimes when there are item acquisition glitches, reconnecting from the start menu or playing a match will unstick things. 

If you have a clip you can host it on Youtube and add a link here, because the contents should of course be showing up when you unlock them. 

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    EA_David on Support Forums - Thread - Direct

@DTGMac99 Hi, it looks like the error message was due to a widespread outage which knocked out several games and services. I got this error myself when I tried to relax for a few games on my personal time. Things should be back to normal now, please let us know if you see it again.

 

... Read more