EA_Illium

@party_aa Do you have anything else running when trying to play? Can you try to start your PC in a Clean Boot?

 

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@LikeMikeYo1 Also to confirm did they make any changes to their privacy settings or tried to remove and re-add you?

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@LadyPinkipie Can you share a DxDiag of your device after this happens?

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@ag918w35 Wanted to see if this was still happening?

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@Shadowswarm18 If you set back to Japanese, and try to launch can you see if it will let you and/or if the file is generated?

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@Enoogy Wanted to confirm if this is still happening after the season 9 launch?

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@Self1ee Glad to hear it is working now, if you run into anything else just let us know!

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@MoluskDeluxe If you run into further issues please make a new post on the forums for community assistance, or reach out to an Advisor with one of the options below. 

   

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be fa...

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@cckills1999 

If you run into further issues please make a new post on the forums for community assistance, or reach out to an Advisor with one of the options below. 

   

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would...

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@Neonlobs12 If its connected via Bluetooth can you try reconnecting it?

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@dxthxmyth I would recommend going through our Basic connection steps.

 

If you continue to have issues, you can check out our advanced steps based on which platform you play on. 

  

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@Daemon435 can you try going through our Basic connection steps, and our steps based on your platform?  

 

• PC ...

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@3kkler Which platforms do you play on?

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@dakotazfan1 The answer would be the same as I provided above. we do not support merging game accounts and progress from one account to another. If you decide to play on multiple Xbox accounts the progress, items, etc would be seperate.

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@KuuShoi If you spend coins on a Legend, we would not be able to exchange or refund the purchase to use on the BP instead, The issue with players seeing a double charge for the BP would be separate from this.

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@CrypticCrown @MrFireKiller If you were double charged for the BP, the root issue should now be resolved. please reach out to an ...

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@S1ns3rased Where the clubs you were joining different than the ones that worked at all?

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@Shadowswarm18 Can you try removing the file in the error and verifying one more time, then seeing if the message happens.

The file location will be where you installed Apex, then in the Apex Folder > Audio > file.

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@MoluskDeluxe Wanted to check if your currency has returned?

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@Kevinsong122 Wanted to see if this is still happening?

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