EA_Illium

@Shadowswarm18 If you set back to Japanese, and try to launch can you see if it will let you and/or if the file is generated?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@Enoogy Wanted to confirm if this is still happening after the season 9 launch?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@Self1ee Glad to hear it is working now, if you run into anything else just let us know!

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@MoluskDeluxe If you run into further issues please make a new post on the forums for community assistance, or reach out to an Advisor with one of the options below. 

   

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be fa...

Read more

If you run into further issues please make a new post on the forums for community assistance, or reach out to an Advisor with one of the options below. 

   

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.    
• ...

Read more

@Neonlobs12 If its connected via Bluetooth can you try reconnecting it?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@dxthxmyth I would recommend going through our Basic connection steps.

 

If you continue to have issues, you can check out our advanced steps based on which platform you play on. 

  

...

Read more

@Daemon435 can you try going through our Basic connection steps, and our steps based on your platform?  

 

• PC ...

Read more

@3kkler Which platforms do you play on?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@dakotazfan1 The answer would be the same as I provided above. we do not support merging game accounts and progress from one account to another. If you decide to play on multiple Xbox accounts the progress, items, etc would be seperate.

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
... Read more

@KuuShoi If you spend coins on a Legend, we would not be able to exchange or refund the purchase to use on the BP instead, The issue with players seeing a double charge for the BP would be separate from this.

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP bu... Read more

@CrypticCrown @MrFireKiller If you were double charged for the BP, the root issue should now be resolved. please reach out to an ...

Read more

@S1ns3rased Where the clubs you were joining different than the ones that worked at all?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@Shadowswarm18 Can you try removing the file in the error and verifying one more time, then seeing if the message happens.

The file location will be where you installed Apex, then in the Apex Folder > Audio > file.

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@MoluskDeluxe Wanted to check if your currency has returned?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@Kevinsong122 Wanted to see if this is still happening?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

...

@party_aa To confirm it's crashing in both modes? which platform are you on?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@Neonlobs12 Does this happens if you use m&k on PC, or is there a second controller you can test?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@BOBjch Which platform are you on?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@BOBjch  At the moment the following languages are supported on Answers HQ: 

  

•  English 
•  ...

Read more