EA_Illium

@TheGigaestChad Can you try repairing/verifying the game depending on the platform you are on?

Hey @BloodRiots Can you check for any Data corruption then see if matches/challenges are able to count?

1. Open the System Settings from the Home menu

2. Go to Manage Software and select Apex Legends

3. Choose Check for Corrupt Data

4. Choose Redownload if it finds any corrupt data

Thanks!

@gae98-1 To check have you checked out the steps listed in our Basic and ...

@deadpoolk_rocks If you run into issues with reporting a player in-game, can you also report them through our webform >>here<<, The form will ask questions about the player, where it may have happened. If you have screenshots to prov...

@Zicarous Can you share a DxDiag after this happens and I can take a further look?

Hey @MickanXX You can sign into your EA Account and see which accounts are currently selected, however, I don't believe we have a disconnected history page. I would recommend reaching out to an advisor for further assistance with the link I posted above. 

• Customer Portal

Hey @Rafarel 

I would recommend speaking with an advisor for missing items in-game, I would recommend uploading your ...

@Dainiusxx1992 I would recommend reaching out to an Advisor for assistance with missing items. 

@jjriver42 To get started you would access these settings through your internet equipment (router/modem), the exact location/screen changes per device. If you have equipment from your ISP I would recommend speaking with them to see how to change these settings. If you have third-party equipment generally google should give a manual or guide from the manufacturer on how to change. 

@MickanXX To confirm have you disconnected your platform account before (with steam or anything else?). If not I would recommend reaching out to an ...