EA_Illium

@shadowdroid12 Apologies for the delay I have shared this with our team, however, I am currently unaware of an issue that would cause this.

To confirm before this happened, were there any changes you made to your account, its information, or your PS4 account?

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@bradleeeeeh If you still missing in-game items or currency you will want to reach out to an EA Advisor for them to further investigate. 

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Closing thread, if you run into further issues you can also post on the forums for community assistance, or reach out to an Advisor:  

  

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.   
• ...

Read more

Closing thread, if you run into further issues you can also post on the forums for community assistance, or reach out to an Advisor:  

  

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.   
• ...

Read more

Closing thread, if you run into further issues you can also post on the forums for community assistance, or reach out to an Advisor:  

 

• EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.   
• ...

Read more

@ZeVoNss Do you play on multiple platforms, and have you joined a club on another platform?

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@YPBkennyS Which platform are you on? do you get any error messages?

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@BIGMAL2006 To confirm can you try restarting the game and selecting a different server to see if this message continues?

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@bradleeeeeh Glad to hear you can access Apex now, if you continue having issues you can check out our Basic and ...

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@Hjjhgfr443 Wanted to confirm if you are still having issues with apex?

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@AexyOn3 Wanted to see if you are still seeing connection issues?

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@OraMuda1 Wanted to see if this was still happening in Apex?

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@shadowdroid12 To confirm are you signing into the same EA Account, or have you ever unlinked your persona before?

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@GersonAbreu14 Wanted to check if you are still running into disconnections?

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@YYOUSALTY Closing this thread if issues continue please check out help.ea.com for additional troubleshooting articles and if need be make a new post on AHQ.

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@Arc_Primo Closing this thread, if issues continue please make a new post.

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@Arc_Primo Were you able to get back the start screen?

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@YYOUSALTY Wanted to confirm if you are still seeing this?

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@10BlackKidz Thank you for providing the additional info, I have shared this with our team. If you notice anything happening again, please let us know.

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@peatprey Apologies for the delay in responding, but I have shared this with our Team!

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