EA_Illium

@Cainewilson6 If you are missing currency, you will want to reach out to an EA Advisor for them to further investigate this issue. 

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@510ak Apologies for the delay in communication, Once you're in-game got o Settings > Video > Adaptive supersampling.

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@Graybushonenut Apex does not support cross-progression, while cross-play has been enabled you still cannot move progression from one platform to another one.

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@gamerX459 Thank you for sharing these to confirm are these other players or are any of the vids showing your gameplay? Sharing this with the team.

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Hey @NovaSemix, 

 

Generally, sometimes purchases can take some time to show up in-game, If you have already waited for 24 hrs and restarted your game I would recommend reaching out to an EA Advisor as we are unable to assist with missing content on the forums. 

 

You can reach out to an EA Advisor here, in order for them to further investigate your issues and determine what may be going on. 

 

Regards, 

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@ohmygrimm We will not be able to tell if the disconnection removed you from the match and removed any points gain, I would recommend waiting for everything to come back up and verify you can reconnect to PSN and Apex then login and check.

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@EA_Illium Wanted to see if you are still having this issue? If not I will resolve this for visibility purposes and if you run into further issues can make a new post for us to investigate.

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@EA_Illium Resolving this issue, if you run into any further ones, please make a new post and we can further investgiate.

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@114Private69 Events run separate from your pack count, If you get everything from the event then get the heirloom reward you will still have your pack count. (minus any if you get packs through the current battle pass if you level up while playing during the event)

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@MrIsMyName Is this in any game mode? Do you see the interaction prompt?

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@EA_Illium resolving this thread for now, if you continue to have issues make a new post and we can further investigate.

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@RainBowColt8649 Can we start by going through our Basic...

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@AmBunMustRun Wanted to confirm if the reinstallation helped? Is the game installed on the same drive as windows or a secondary one?

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@ThiccQuta @ThiccQuta Can you try using the Origin website, sign in with your account and see if you get the same message?

Can you share a screenshot of what you see? (blackout any personal information like CC info or Persona ID before sharing) ... Read more

@ARZUMATA As I had mentioned above if you have redeemed the Twitch reward on the connected account and platform ( so say you connected it to your EA Account and redeemed it on your PC account) you will be unable to redeem it elsewhere.

Likewise, you will be unable to transfer it to another platform. It will stay on the first platform it was redeemed on.

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@Ryan_Rockstar000 Wanted to confirm if going through the steps has helped with this issue?

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