EA_QueenBee

EA_QueenBee



02 Apr

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Ludanang,

Unfortunately an EA account is only able to have one of a platform account linked to it in its lifetime. We have a bit more information here:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

If you want to lin... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Gdsd_MoeDababy,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @20020417l,

 

We currently support the following languages here on AHQ: 

 

Read more

30 Mar

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @a19930219,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, I recommend reaching out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look into this for you.
... Read more

29 Mar

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey all,

I've raised this with the studio, and they're looking into it. Hopefully they'll have a fix soon so y'all can get your hands on those skins.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@Kettenkrado,

If you've bought them via the app, then they should appear once you launch the game from there, yeah. There's nothing else I can really recommend. Hopefully it won't take you too long to get your coins.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Kettenkrado,

So just to confirm, you bought the coins via the EA app? Have you started the game via the EA app as well? If not, can you do that for me and let me know if the coins arrive then?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

27 Mar

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Swift_Julian,

From what I can tell it's still being looked into, and I unfortunately don't have anything I can share beyond that right now. I appreciate you helping with extra context and info though, hopefully I'll have an update for you soon.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

23 Mar

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @iamalittlefrog,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @kotonamisuzura,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @gamecreature513,

If you're constantly being asked to reset your EA password, and doing so isn't changing anything, then your Xbox account is likely already linked to an old or disabled EA account. You can check if it's linked to your current EA account here:

https://myaccount.ea.com/cp-ui/connectaccounts/index

If you don't see it there, then you'll need to reach out to our live support team so they can take a look into this for you:

... Read more

20 Mar

Comment
Hey @HayStepBro,

I think that your best bet is reaching out to the email address listed in this article:

https://help.ea.com/en/help/faq/how-to-request-permission-for-ea-games-content/

It also provides information on how to structure your request to use EA assets/IP's. Hopefully they'll be able to get back to you soon enough. Standard smile... Read more

19 Mar

Comment
Hey @Cinarhacker,

We have an article here that explains how you can unlink your Steam account:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

Just remember to read the risks involved as well, just so that you're fully a... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @soramoco55,

 

We currently support the following languages here on AHQ: 

 

Read more

15 Mar

Comment

Hey @Remondo74,

 

Unfortunately, cross-play between PS4 and PS5 is not possible. We have an article here with a bit more information:

https://help.ea.com/en/help/battlefield/battlefield-2042/battlefield-2042-cross-play/#cross-play

  • Players on PlayStation 4 and Xbox One can play with and against each other, but not with players on PC, PlayStation 5 or Xbox Series X|S - even with cross-play turned on.

EA_QueenBeeAHQ.png...

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@urfavbamboozeler @sartaj17,

So if you both play on Switch, then it looks like you're both right and that you did lose a few levels. Fixes have already gone out yesterday, but it looks like if you were online at the time that it didn't affect your account, so they're running it through again.

... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@sartaj17,

What platform do you play on?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @sartaj17,

I've never seen someone just lose a handful of levels before. Are you sure that you're playing on the same account and platform as where you were level 90?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

13 Mar

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @AzEQwQ,

 

We currently support the following languages here on AHQ: 

 

Read more