JagexHooli

JagexHooli



16 Mar

Comment

Originally posted by JagexDoom

Thank you to everyone for your constructive feedback and contributions to this discussion. We really appreciate it! We'll be sporadically replying throughout the next 24 hours so look for more responses until end of day tomorrow! Massive thanks to u/JagexSponge for their time and insight today. Speak soon, 'Scapers!

+1 to this. Thank you all SO much - this has been full of well thought out, constructive perspectives for the development team.

Comment

Originally posted by VixenMomma6

I'm fine with the changes. But could a mod hand out more love letters please <3 been chasing that achievement for years. Mod Hooli was only on for a couple of minutes. Please and thank you 😊

We'll be doing that more often for sure - had to get back to helping Sponge with this thread alongside Doom!

Comment

Originally posted by [deleted]

[removed]

It takes time to respond to people. There's 100s of comments - we're trying to take them in and Sponge will respond whenever he can. Either way, all of them are being read and captured for us to go away and consider.

As we said in the post, nothing has been decided as yet.

Comment

Originally posted by rajan503

Do we have an option to reject the proposal ?

I mean why nerf stuff instead of making other combat stuff more viable ? Couldn't we have done something like Wink wink, introduce animate dead for range and melee with necromancy or something ?

Yes, if you feel strongly it shouldn't happen, you absolutely can.

If you're up for it, what we do need with that though is any insight you can provide on why you feel that way. A "No" doesn't really help the team when they feel it's an important change to make, but detailed thoughts can be truly understood and considered a lot more when deciding what we do next. Hope that makes sense!


15 Mar

Comment

Originally posted by srbman

First quest arrives today

on March 20th

Did I somehow lose 5 days?

Clearly we have 😂. Fixed. Thanks for spotting.

Post

https://preview.redd.it/1288v8ca2yna1.png?width=1920&format=png&auto=webp&s=02ce1e918c4636c2d38392580823c40594ee3fb4

FIRST QUEST OF THE SEASON: MURDER ON THE BORDER

Now you’ve established the foundations of Fort Forinthry, it's time for the next chapter in our season! The first quest arrives next week with a fun whodunnit twist and real benefits for your Cooking skills. Here’s what’s on the menu in Murder on the Border when it arrives on March 20th:

  • Meet a collection of eccentric characters and solve a fun murder mystery with classic quest skills!
  • Add a lavish kitchen to your Fort to entertain party guests!
  • Utilise the all-new Mystery Journal interface to figure out what’s going on!
  • Complete the quest to expand your Fort with more awesome upgrades!
  • ...
Read more External link →

13 Mar

Comment

Originally posted by DonzaRS

If possible please give us an update on the next stream

Yeah that's the target at the very least. We'll be on this Wednesday and try to give more info then.

Comment

Originally posted by Ziadaine

So what happened to the info about the new quest that was going to be dropped this week? Christ, communication lately from Jagex is even worse than Twitter's shitshow.

Coming on Wednesday in the Livestream - it's mentioned in the Livestream part of the TWIR. There's also an article going up after the stream ends.

Comment

Originally posted by iM4RKY

Has the Twitch Prime monthly promo been cancelled or did you just forget about it?

It's coming a week later than usual as there was a last minute delay to it unfortunately. Look for it next Tuesday with a spotlight in the TWIR on Monday.

Comment

Originally posted by ThaToastman

Its just that, you all could poll updates and prioritizations in game or on reddit. We are such a vocal community and it constantly seems like you all struggle to find direction when us passionate members of the community are happy to guide you.

There are COUNTELESS simple fixes that would be MAJOR easy wins for any new QA analysts on the team looking for some tasks.

Fill option on blessed flask Autospell select enabled for ancient spellbook brooch to ammo slot Vitalis droprate being 3x-5x longer than any other boss pet Wildy sword given a tele to active wilderness event Teleporting past lvl 30 wildy Wildy still holds to pre-update restrictions on certain items like opening cash bags and using spring cleaner Area loot range to match mobile Legendary pet retrieval lowered cooldown unstable energies given a loot value equal to malev energies to make them loot on top of the stack

all of those are basically just simple text, numerical, and copy/paste functiona...

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Totally understand where you're coming from - a lot is read, but it doesn't always show in our presence or in the fixes you see.

I touched on how we're working towards doing more fixes guided by the community in that original post, but on the other point, that's where Mod Doom will come in to have those conversations and work more closely with the team to represent them.

Comment

Originally posted by SeaProgram2836

Hooli, what's happening with the servers?

We're working with the Ops team to get some communication out on this, sooner rather than later. We're meeting with them early this week.

Main thing to know right now is that fixing the recent server issues is extremely important to us and there's a lot of work going on to get this sorted.

Comment

Originally posted by the01li3

How do you go about finding the bugs that people are talking about? Ive def seen people use the ingame reporting tool and it doesnt seem to get notices as much as reddit does for instance?

Nice that we get to hear about the avatars tho! really curious on why it was dropped when it was worked on for so long, so hypep[d up, and so much of the playerbase seemed to want it, ty for replying.

Those do get to our QA team and are actively reviewed - we checked in on that recently - and go into triage. They definitely help.

In terms of finding things, there will be bugs mentioned across the community by a good amount of players on a fairly regular basis - while it might not represent an issue all players are facing, it's important enough people feel the need to speak up about it often and others join that conversation.

Those are the kind of bugs we want to get better at fixing and addressing this year because they matter enough to be regularly mentioned. We can't prioritise all of them, but we all feel we could be more reactive to them than we have been!

Comment

Originally posted by the01li3

A lot of bugs people didnt seem to mind this week... including the dive in rest no one wanted, any update on:

Anacronia Agil vine.

79 Incans unclickable.

Gconc, snipe, rapid fire using an extra tick.

Hitboxs all over the place (webs are pixel perfect, statue near Lani is huge).

Mobile forgetting tokens and auto logs you out repeatedly.

Animation stalls on "dive".

Pop up lists have grey text.

Lava noodles: leg pet forgets items, spring cleaner sometimes fails, "im already under attack" when you are not.

Wilderness Obby just dissapearing

DG skybox on light puzzle (to be fair, i think this has been mentioned to be in testing currently), and worldgate tele resets lightbox.

Chat blocks off the last few characters on longer messages.

No comments on: Avatar rework (yes I know its dead, but would be nice to see why, if the work is going elsewhere, what you think of the community generally d...

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Couple things on this:

  • We are making a concerted effort as a team to better take in bugs/issues that players are talking about in terms of prioritising. We do this now as best we can, but we could be better at it. This improvement will take a little time as Mod Doom (new CM) settles in and we figure things out production side, but it's something we're moving towards.
  • We are 100% going to talk about Player Avatar Refresh, why it wasn't viable once we left early production tests, and what our roadmap looks like from a technical art perspective as a result of that project no longer being actively worked on directly. Expect a stream at some point on this.
    • As a note, please don't take that as a commitment to us doing Player Avatar Refresh - still consider it shelved - but we have been and will continue to be doing a lot of work to address the fundamental technical hurdles that prevented it (and will benefit the game all up). After that, it might...
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07 Mar

Comment

Originally posted by JagexHooli

Asking the team now.

Team are on it along with checking out World 11.

Comment

Originally posted by Butternubicus

Whats up with world 83 if maintenance has been cancelled? :(

Asking the team now.

Comment

A quick heads up that the maintenance planned for today at 10am has now been cancelled. No 'Scaping interruptions this week!

Post

A quick heads up that the maintenance planned for today at 10am has now been cancelled. No 'Scaping interruptions this week!

External link →

06 Mar

Comment

Originally posted by Beautiful_Bee4090

I can only speak for myself in saying I hope the negativity here doesn’t dissuade y’all from doing these Game Jams, because they often yield some of the best updates.

I think where the contention comes from, is that we’re told the staff are working on these passion projects, but then aren’t told what any of them are beyond a short byline of “yeah, we’ve all been working on some awesome ideas over the last week” with no indication of what these are or whether they’ll ever see the light of day.

Tl;dr the issue is a lack of transparency and clumsy communication, which has been a recurring problem for, well, a long time.

Yours and Hooli’s replies here are exactly the sort of updates on core topics the player base is looking for. Just a sentence as simple as confirming you’re looking into world crashes goes a long way to making players know that you’re actually looking into these problems/issues/questions.

Jagex could win itself some serious brownie point...

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Thank you for the detailed and considered feedback too!

Comment

Originally posted by Technical_Raccoon838

Thank you, this is the kind of communicating I wish we would have more often. I really appreciate it. I think if this is something that was added to the main post, a lot more people (including me) would have understood it better.

That's a great thought actually. We'll go away and think about how we bring more dev insights into our posts around stuff like this.

Comment

Originally posted by TheAdamena

Could we get another gamejam newspost like the one last time? I know there's a lot of negativity in this thread but I honestly love seeing what the Jmods are up to, no matter how small.

Glad you liked that blog in October! Definitely going to discuss a repeat with the team.

We can't produce a look week of as we write This Week In RuneScape earlier in the week and projects are only shown off at the very end of the week. Even if we wrote it on Friday it'd be too late to get it in.