Kafka

Just an update to this:

We have some global compensation ready to go out regarding the issue with the text.

We also have a fix for Burning Ocularen’s mana colours.

Unfortunately, we’re having trouble pushing these 2 items out at the moment as our tests are failing.
We don’t want to potentially release bugs into the live game so we’re doing our best to get those issues fixed before the weekend so we can hopefully get these 2 things pushed out before then.

I’ll update again once I have more news.

Hey, I’m not into lying and there’s no need to. Looks like I just made a mistake with which post I was checking the time stamp on and I thought I had an extra day. No malicious intent at all - just stupidity

Now it HAS been over 48 hours though and I’m sorry I wasn’t able to post an update earlier today.

Unfortunately, our tests are still failing so we haven’t been able to push the Weapon to the Soulforge today like we had planned.

We’re working hard on getting whatever is making the tests failed fixed so we can get this out along with a fix we had going out before the weekend.

We don’t want to push anything out while the tests are failing as it could introduce bugs.

We’re very sorry for the hold up!

Hey it’s only been a day and a bit, so we’re still well within the window

We had some tests fail when we were testing the updated files going out though so we are taking the time to ensure they will be safe to go out before pushing them to the live game.

In other words, it should still be within the 48 hours I promised, but if not due to the issues, I will let you all know as soon as possible.

Switch update will be soon.

We’re hoping we’ll be able to synch the update release schedule for Switch more closely to the other platforms this year due to some changes to limitations with releasing updates on the Switch platform. So even if we can’t release the update on the same day on Switch we’re hoping to at least have less of a gap between Switch and the other platforms.

The content release schedule itself will still be behind due to Switch version of Gems of War releasing so much later than our other platforms.

We’re also reinvestigating whether we can add more in app purchases to Switch as when we initially launched on Switch there were limitations with the number of IAPs we could have so Switch doesn’t get all the same packs as the other platforms either, such as the Weapon packs in the shop for example.

That’s odd… hit f5 and see if it fixes itself?
Yell out if you have any other forum issues after that too, hopefully it was just a once off glitch =/

I’m following up on this on this one. I posted in the event thread or a bug report thread yesterday that I’m waiting for more information and I’ll follow up there.

Regardless, I know the team will be looking at how that happened and how it got through to production.

Also, I’ll talk to the team about adding more context around features in the patch notes.

I raised that there were questions about why autoplay, especially when players are asking for Daily Deals to be reviewed so I’m hoping we’ll be able to post more details about that specific decision soon!

Hey folks,

It’s too close to the release to have gone into the Soulforge rotation automatically but it will be added to the Soulforge within the next 48 hours manually.

Thanks for your patience!

I’ve let the team know! Sorry about this, I’ll see if I can find out what’s happening.

Is anyone still having major issues, like not being able to get into the game or error messages?

We are reading all the feedback on the forum, but some of the comments piqued my interest so I laser focused down on them, long post about testing phases and GoW beta review incoming!

We are keeping a track of beta feedback and will review the beta again now that 6.3 is released.

Regarding this comment and others I’ve seen like it (so this answer isn’t specifically addressed at you Birdie! You just made a statement that encapsulates a statement I’ve seen posted several times now and in the past so it’s easy to quote!):

Features will not be scrapped or have any major adjustments once the update is in beta t...

To assist with explore farming, to assist players who don’t have much time to play to get more battles done, to dissuade players from using farming bots because there is autoplay in built.

It’s at 1.5x speed and the AI isn’t as smart as a player because autoplay should never be better than actually playing for yourself.

It’s something other games offer as a feature as well and their players use it.

Hey folks,

We’ve raised the fact the mana colours weren’t aligned and that the messaging states that Burning Occlaren is available in Chaos Portals.

Once we have a response we’ll let you know.

We’re also going through the thread and other places feedback has been left and compiling it.

I’ve let the team know, usually adding the exception should be all it needs.

Unfortunately some art files weren’t built correctly in 6.2 so they were showing up as brown squares, instead of the actual art. In order to fix this we had to rebuild all the art in the game, which requires all the art in the game to be redownloaded in 6.3.

We’re very sorry for the inconvenience and have taken measures to try to prevent art build issues happening in future updates.

A new pet has been released, Alex. You can get your Alex from the daily Pet Rescue for the next 24hrs.

Alex will also start appearing as a potential Pet Rescue from Pet Gnomes.

We do our best to include all the bug fixes that we know are player facing in the patch notes.

The “other minor bug fixes and improvements” is sort of a catch all for any back end stuff we worked on or anything minor we missed from the patch notes.

However, I’ll pay special attention to the bug fixes section this time compared to usual to see if anything is missed and why.

@awryan actually are you referring to this post? (only quoted the first line as it was a long one)
I can see a mod deleted the original thread and merged it into this one as it was part of the same topic. If this is the post you’re referring to being deleted it was merged here and the original topic removed just as part of keeping the forum tidy.

You should be able to see under your original topic that the post was merged into this thread so nothing was lost.

If it was...

I have to look up what happened with that post, will reply about it to you in PM @awryan
Also as a note: not all posts flagged by community are automatically hidden, just the ones that have sort of hit a mass of reports so the forum software decides it’s safer to hide them until a staff member can actually review it.

We need a better acronym than WCGMMs

I’m calling it the Guild mail issue as an over simplification

Basically we’re working on fixes/improvements to the way the game server/database handles large numbers of r...

Returning Invasion Troop: Sir Ebonheart

Sir Ebonheart has returned to lead Knights during this weekend’s Invasion. You can get them from the Event shop during this event.

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