Kafka

Kafka



05 Apr

Comment
    Kafka on Forums - Thread - Direct

Hey, well this is a Guild Wars bug (or 3) I’ve never seen before!

It looks as though an issue has snuck in when you’re in a very low guild wars bracket without enough Guilds to fill out your bracket (which due to the way the game is coded should never happen anyway).

I’ve informed the team, sorry about that! It shouldn’t have any real bearing on your ranking and bracket placement for the next Guild Wars.


01 Apr

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    Kafka on Forums - Thread - Direct

New Mythic Troop: Vernalis

Vernalis will be the only Mythic Troop available in Glory, Gem, Guild & VIP Chests for the next 7 days.

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    Kafka on Forums - Thread - Direct

New Mythic Troop: Tauraeus

Tauraeus will be the only Mythic Troop available in Glory, Gem, Guild & VIP Chests for the next 7 days.


30 Mar

Comment
    Kafka on Forums - Thread - Direct

@Lily there could be any number of reasons factoring into this.
Just because 20K trophies were earnt in a week doesn’t mean they were all gotten through cheating for example. I cannot discuss any individual cases, and we don’t detail cheating at all as we don’t want anyone trying to game the system more than they already are by cheating at all.


28 Mar

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    Kafka on Forums - Thread - Direct

Hey, thanks, good catch, I’ll get it fixed up.

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    Kafka on Forums - Thread - Direct

New Campaign Begins

A brand new Campaign begins today. Sparkgrinder has invited you to view his latest creation…

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New Heroic Gem: Bomb Gems

During this Campaign, we have a new Heroic Gem that players may encounter in puzzle battles, the Bomb Gem.

Bomb Gems cannot be matched ...

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    Kafka on Forums - Thread - Direct

New Epic Troop: Limpet-bot

Limpet-bot will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time.

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    Kafka on Forums - Thread - Direct

New Ultra-Rare Troop: Wererat

The Wererat will be available this week for 300 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time.

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    Kafka on Forums - Thread - Direct

Hey everyone,

Compensation has been sent out via the in game mail:

  • Everyone on Playstation and Xbox received 200 Gems
  • Anyone who spent Gems in the Tower of Doom Shop between the rollback time and the time the event was paused was compensated the Gems they spent during that time

25 Mar

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    Kafka on Forums - Thread - Direct

New Bounty Troop: Sister of Nightmares

The Sister of Nightmares from Darkstone, is this weekend’s Bounty Captain.

The Sister of Nightmares will be available in the Bounty Shop, and will appear in Gold, Glory and Guild chests in 3-4 weeks’ time.


22 Mar

Comment
    Kafka on Forums - Thread - Direct

@NightCrawler do you know your ticket number?
If not, did you submit your ticket under the name NightCrawler?

I will chase this up.

Comment
    Kafka on Forums - Thread - Direct

The Gems of War and PQ3 development teams are completely separate teams.
Gems of War has its own development team who do not work on PQ3 at all.
It is exciting to release a new game but Gems of War is still our baby.

When it comes to RNG we tend to start conservatively.
The community has often surprised us with how hardcore they go at new features and have in the past absolutely shot past our expectations and we’ve had to nerf things to rebalance things in a healthy way. NO ONE likes nerfs, not you, not me, not the designers making those calls. We can all agree it’s a bad time for everyone involved.

If something gets released and it has undershot the mark, it’s better to have to buff it rather than overshoot it and then nerf it.

I’m not saying that’s the case here with the Hoard Mimic drop rates, the data will show the team what they need to know regarding that. I’m just trying to give some insight into some of the decision making.

When I s...

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21 Mar

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    Kafka on Forums - Thread - Direct

New Ultra-Rare Troop: Earth Dreamer

The Earth Dreamer will be available this week for 300 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time.

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    Kafka on Forums - Thread - Direct

New Epic Troop: Twinkle Berry

Twinkle Berry will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time.

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    Kafka on Forums - Thread - Direct

Just popping my head in to say thanks for all the constructive, detailed feedback.
We’ve been keeping track of these conversations around RNG, particularly about the Hoard Mimic.


18 Mar

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    Kafka on Forums - Thread - Direct

Join Lady Sapphira, as you explore the opulent realm of Indrajit’s Palace!

We have a new Faction to delve, as well as lots of new troops, ruled by Indrajit!

To celebrate the release of this new Faction, we will be running a Faction event over the weekend for Indrajit’s Palace.

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    Kafka on Forums - Thread - Direct

Returning Raid Boss Troop: Freya

Freya has returned to lead Glacial Peaks during this weekend’s Raid Boss. You can get her from the Event shop during this event.

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11 Mar

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    Kafka on Forums - Thread - Direct

Hello Adventurers!

Brace yourselves, we’ve received word that the Gnomes are planning an extra festive holiday for St. Patrick’s day next week!

There will be a week long Vault event starting from weekly reset on Monday 7am GMT. To make room for this event Guild Wars has been rescheduled to start in the week of March 28.

Help us get these troublemakers under control!


10 Mar

Comment
    Kafka on Forums - Thread - Direct

I think the general law in life is to never say never about anything.

Since we implemented all those factors though, we haven’t had to unban anyone due to a mistake:

We have auto hack detection in addition to every ban going past at least 2 staff members, as well as strict banning guidelines AND if there is any doubt as to whether someone is cheating or not - we don’t ban


09 Mar

Comment
    Kafka on Forums - Thread - Direct

I have deleted a post where a support ticket was shared showing a player’s private details.

As per community guidelines, do not share tickets from support agents here please.

I encourage you to contact support directly and privately if you wish to discuss a ban, but more importantly, if the BANNED player has questions I encourage them to contact support directly to have their questions answered and then if you have questions, you can ask that player directly and they can share what they want about the situation.

IP2 staff will never discuss the contents of a ticket with another user because we value all our players’ privacy highly.

I will leave this topic open as long as no more private conversations or private details are shared here. If they are shared again I will have to lock this post as sharing private information is very serious.


In regards to the topic of players having accounts banned and unbanned etc.:

  • Account b...

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