Mayra

Greetings @KINZELwashingtn,

Thank you for your post. Although we appreciate the enthusiasm this forum is exclusive for Conan Exiles. Please check Dune: Awakening’s official channels over at our Discord:

Greetings Exile,

Thank you for reaching out to us. Please share with us the ticket number and we’ll ask someone to verify it as soon as possible.

We hope to hear back from you.

Greetings Exile,

This situation is still under investigation and, unfortunately, with no ETA.

Please keep an eye out for mentions of this on future patch notes.

We hope you have a nice day!

Greetings Exile,

Thank you for your report. Since this is considered an exploit, please follow the stated in the Official servers guidelines to submit a ticket:

Greetings from Hell!

Thank you for reaching out to our community of demons. We suggest you join our Official Discord server and check out the modding-help channel for more troubleshooting and tips on this topic.

Greetings from Hell! And welcome to our forum.

Thank you for your feedback. We shared your claims with our team.

May your voice be heard!

Greetings from Hell!

Thank you for your report. Can you also share with us from which store did you purchase your copy? (Steam, EGS, Microsoft store)

Also, can you share your PC specs as well? And, at what resolution you are running Metal?

We await your reply.

Greetings Exile,

Thank you for getting back to us. Please upload the video to Google Drive or to a similar platform and share the link with us.

We hope to hear from you again.

Greetings Exile,

In the future, please consider using the bug template to speed up the investigation.

Can you share with us which game mode or server number you noticed this situation?

Thank you in advance.

Greetings Exile,

Thank you for your report. Would you be able to share some screenshots or pictures of the base?

Please also share with us the exact location, while pointing to it on the in-game map.

Additionally, when building the structure, do you use the repair hammer to check the stability of the building pieces?

We hope to hear back from you.

Greetings Exile,

Thank you for your report. Would you be able to record a video showcasing the issue?

Also, please share with us the exact location where you usually start playing, while pointing to it on the in-game map, where you notice the part not loading.

Please upload the video to YouTube or to a similar platform and share the link with us.

We hope to hear back from you.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Greetings Exile,

Thank you for your report. Would you be able to record a video showcasing the followers’ behavior?

Also, please share with us the exact location, while pointing to it on the in-game map, where they stop responding.

We hope to hear back from you.

Greetings Exiles,

Thank you for your reports. Our team is already investigating this issue and working on a solution. In the meantime, they have disabled the event described in the crash log and the server should be picking up on this change after a couple of restarts.

We hope this helps improve the situation a bit until the actual fix is in place. Please let us know if you encounter any other issues after you’re able to get back on the server.

Greetings Exile,

Thank you for your report. We will ask our team to take a look at that server.

In the future, please submit a ticket to our Help center under “Official server performance”.

Have a nice day!

Greetings from Hell!

Thank you for reaching out to us. We don’t have information we can disclose at this moment regarding new content.

We hope you have lots of fun with the new songs. May your voice be heard!

Hello,

Thank you for getting back to us. Our team is still investigating your case.

We hope to have more news to share soon. Have a nice day!

Greetings Exile,

Thank you for forwarding the relevant posts to us. We are always working on improving performance on all platforms.

We hope the next update addresses the issues listed. If not, please submit a bug report using the template provided and we’ll follow up accordingly.

Have a nice week!

Greetings Exile,

Thank you for your report. If you have PS Plus, you may try and check your cloud saves to see if there are any recent saves you can download to get your base back.

Highlight the game and push the Options button.

In the future, we’d advise ensuring that you save and backup your Co-op data frequently to the cloud or to an external storage device, to mitigate losses that may occur due to saving database corruption.

We hope this helps!

Greetings Exiles,

Thank you for your assistance thus far. @Conan3 please reply to @MightyZeus latest message.

Also, please share what game mode you are on. If you’re on an official server please share its number and your character/clan names.

We await your reply.